Phenomenal customer service, employees take pride in making their guest feel special and accommodated. Quiet at night, amazing complimentary breakfast. The suite made us feel like we were back at home for it was our honeymoon away from our children. The only downfall is that there is not a swimming pool and that the location seemed as if it were in an area of property. Taxi cab was with in reasonable price range and were at your service within 5 minutes of calling them. Bus fare was also reasonable (.50¢) if you are a walker like my husband and I, the walk to old San Juan took about 45 mins but we got to see a lot in the area. Old san Juan was beautiful. The jacuzzi was a great addition once we got back to the room from our walk back. The kitchen had all the cooking supplies and utensils. The room was very clean and well put together. And I would highly recommend the stay.