Three of us stayed here on August 15-19, 2012. We had the three bedroom presidential suite, room 201, and it was fantastic. The suite was decorated just like the one on the website. It was just beautiful with marble floors throughout. The beds were super comfortable, and I did not want to get out of bed. Simple thing, but we enjoyed the fridge a lot because it had a water and ice dispenser. That is really a luxury. The staff here are super friendly and accommodating. Everyone we encountered was friendly and helpful. Our every request was granted. We used the shuttle service to the beach and had the hotel prepare us a picnic basket of goodies. An example of the excellent service is this: It was raining when it came time to go to the beach, so the hotel made arrangements for us to go later in the day when the rain stopped. They even made sure the beach chair guy came out with the chairs even though he was not planning to because of the initial rain. The hotel also allowed us to stay longer than the normal pick up time of 3:00 to 5:00 to make up for the missed hours. They went out of their way to get us a good beach day. Breakfast every morning was a treat to us. Kudos to the chef. The meals were freshly made, and the hotel even provided free wine with the free Thursday night dinner. Everything was perfect from our very late arrival to the end of our stay. I will definitely recommend Ciqala to anyone staying in San Juan. As far as the neighborhood is concerned, there was no apparent reason to feel afraid because of some locals congregating at the store next door. They appeared to just be people buying at the open late night store and chatting with each other. We were not the least bit concerned. Also, there is a fantastic restaurant across the street from the hotel on the corner. They had live entertainment and fabulous drinks (mojito specials) and great food! The stay here was top notch in service and accommodation. If I return to San Juan, I would not stay anywhere else.
- Also Known As:
- Ciqala Hotel
- Ciqala Hotel San Juan
- Official Description (provided by the hotel):
- Superior Rooms – One queen size bed, microwave oven, small refrigerator, coffee maker withComplimentary coffee, HDTV and private bathroom.One Bedroom Suites – One king size bed in master bedroom, microwave oven,small refrigerator, coffee maker with complimentary coffee, HDTV and private bathroom with jaded tub.Two Bedrooms Suites - One king size bed in master bedroom, one full size bed in second bedroom,microwave oven, small refrigerator, coffee maker with complimentary coffee, HDTV and 2private bathrooms with jaded tub in master bathroom.One Bedroom Presidential Suite – One king size bed, living room, fully equipped kitchen (microwave oven, stove, large refrigerator, cookware and cutleries), dining area, HDTV and private bathroom with jaded tub and HDTV.Two Bedroom Presidential Suite - One king size bed in master bedroom and 1 queen size bed in room additional room, living room, fully equipped kitchen (microwave oven, stove, large refrigerator, cookware and cutleries), dining area, HDTV and two private bathrooms with jaded tub in master bathroom.Three Bedrooms Suites - One king size bed in master bedroom and 1 queen size bed in each roomadditional room, living room, fully equipped kitchen (microwave oven, stove, large refrigerator, cookware and cutleries), dining area, HDTV and two private bathrooms with jaded tub in master bathroom.All suites include daily full Breakfast, Native Puerto Rican dinner every Tuesdays and Thursdays, access to our fitness room, wireless high speed internet and parking. ... more less
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