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“Great Service and Location” 4 of 5 stars
Review of Hotel Milano

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Hotel Milano
2.5 of 5 Hotel   |   Calle Fortaleza 307 | Old San Juan, San Juan 00901, Puerto Rico   |  
Hotel amenities
Ranked #19 of 47 hotels in San Juan
New Rochelle, New York
1 review
1 helpful vote 1 helpful vote
“Great Service and Location”
4 of 5 stars Reviewed July 22, 2013

The Hotel Milano greets the visitor cordially and has very comfortable rooms that are well furnished with a TV and a refrigerator. I give the hotel a top rating for its location on Fortaleza Street, just a few blocks from the Governor's Mansion in historic "Old San Juan." It is ideally situated to visit the sights by day and enjoy the night--life in the evenings. A plentiful breakfast at the roof-top restaurant prepares you for the day ahead. This fine hotel (no pool) is ably run by an ex-Cuban who I found most attentive to the needs of his guests.

Room Tip: Rooms away from Fortaleza Street would be quiet in the evenings
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  • Stayed July 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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729 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
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English first
Belleville, IL
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 17, 2013

We stayed for only one night. came in day early before cruise. walked to pier, to the local sights, ate at the Parrot Club which is in walking distance. Hotel was clean, bed comfortable. breakfast was a little lacking, but view was nice from roof top terrace, People very helpful. would recommend it and would go back again.

  • Stayed July 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durham, North Carolina
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 5, 2013

We have stayed at Hotel Milano before and wanted to return. It is located right in the heart of Old San Juan, close to the great forts and ancient walls, in walking distance of restaurants and night life. From Milano you can go to the paseo, the beautiful walk around the old city, at the foot of the Spanish walls; do not miss that. Go at sunset or early evening when the lights shine across the harbor. There is a beautiful breakfast terrace with a view across the roofs of the old city toward the harbor. The price of the room was very reasonable, and everyone there was friendly and helpful. We will definitely return.

Room Tip: The restaurant is open for a nice continental breakfast.
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 1, 2013

Pros - great location to cruise port and old san juan, beautiful rooftop terrace for breakfast, affordable, can hold luggage for you after check-out if needed for no additional charge

Cons - my husband found a large toenail in our sheets (other than that, the place seemed to be clean), very loud at night due to the bars and clubs on the same street

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
71 reviews 71 reviews
17 hotel reviews
Reviews in 34 cities Reviews in 34 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed June 26, 2013

This is a nice, comfortable hotel in Old San Juan. It was convenient to the cruise pier, so we didn't have to hire a taxi; we walked. Also, the staff is helpful and friendly. We were allowed to leave our bags during the day while we walked around town, and the bags were chained together for security, even though there is always someone at the desk. The rooms are small but adequate, and it was clean. We would definitely stay here again and/or recommend it to our friends.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cooper City, Florida
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 18, 2013

I just got back from my first trip to Puerto Rico and it was amazing..not just because it's an unbelievably special island, but also because of our comfortable stay at Hotel Milano.
We were greeted by Iram at the front desk and he helped us during our entire stay. Everyone working there was very pleasant, patient and very helpful. The rooms were clean and beds were comfortable.
Best part was its location--everything you need is at walking distance. There's also a trolly (that is free) that can take you to different places if you don't want to walk.
Thanks to all at Hotel Milano for making this trip even more enjoyable!

  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 10, 2013

Each year we stay at the Milano Hotel in Old San Juan, Puerto Rico and each year it is a pleasure. The hotel is directly on Calle Fortaleza and just steps to the trendy restaurants and historical attractions of the "Old City". The hotel is clean, safe, and comfortable. However, the best feature is the staff...from Hiram (Front Desk) to Jose (Breakfast Room), Juan (Owner), to the Cleaning Staff. They are gracious, friendly people who represent Puerto Rico at its best. We hope always to return to this wonderful place.

J & J, St. Thomas, U.S. Virgin Islands

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Milano

Address: Calle Fortaleza 307 | Old San Juan, San Juan 00901, Puerto Rico
Location: Caribbean > Puerto Rico > San Juan
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #19 of 47 hotels in San Juan
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hotel Milano 2.5*
Official Description (provided by the hotel):
Affordable, nice hotel centrally located within walking distance of Old San Juan's many tourist attractions and the cruise harbor. Visit El Morro, San Cristobal, Museums, Art Galleries or shop at Calle Cristo and Calle Fortaleza where you will find many designer outlet centers and fine jewelry stores. Breakfast is offered in the hotel's penthouse terrace with a view of San Juan roof tops. ... more   less 
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Also Known As:
Milano Hotel San Juan
Hotel Milano San Juan Puerto Rico
Milano San Juan

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