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“Super Family Vacation” 5 of 5 stars
Review of Embassy Guest House

Embassy Guest House
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Embassy Guest House
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1126 Calle Seaview | Condado, San Juan 00907, Puerto Rico   |  
Hotel amenities
Ranked #20 of 25 San Juan B&B and Inns
A TripAdvisor Member
“Super Family Vacation”
5 of 5 stars Reviewed April 13, 2005

My wife, two small kids (3,and 6,) just spent twelve nights at the Embassy Guesthouse Condado. I must say that the Embassy was the perfect place for our familys winter getaway. The kids loved the staff and the Pool area right on the the Condado Beach was incredable.

The room was spotless, clean and had no bugs, mosquitos, cockroaches or even flys. The refrigerator and microwave really helped in preparing snacks for the kids. The location in the center of the Condado could not have been more perfect for us.

We were a bit concerned prior to our arrival at the Embassy about a couple of the recent Tripadvisor reviews, but we were so happy that we took a chance with the Embassy and ignored them. When we mentioned our concerns to the manager, she said that a couple of employees who were terminated had been making negative and false comments on the internet about the Embassy Guesthouse.

We also noticed during our stay that they were presently remodeling some of the older rooms, and from what we saw they are doing a great job. Next trip we will be sure to request one of them.

We must say that we truly enjoyed our vacation in Puerto Rico, and we believe that our family owes that in part to the Embassy Guesthouse and it's great staff.

  • Stayed March 2005
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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15 reviews from our community

Traveler rating
    4
    2
    1
    1
    7
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Date | Rating
  • English first
  • Any
English first
A TripAdvisor Member
1 of 5 stars Reviewed April 7, 2005

Roches, dirty, very unprofessional. It should be called a motel not a hotel. The pool is very dirty. The staff is very unprofessional. Please advertise this place as a motel not a hotel. I guess people with no class stay in this type of motel. It looks like one of the motels in the bronx cheap and dirty.

  • Stayed March 2004
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed January 24, 2005

The EMBASSY GUEST HOUSE their prices were excellent, their rooms were spacious and clean there were no rouches. Plenty of food in the refrigirator. The bathroom were very clean and had a pleasent oder. The beds were comfy. The room were well equiped the staff were very helpful in making arrangements for tours etc. I will continue to stay at the EMBASSY CONDADO AS OFTEN AS I CAN. Love that pool and the security. I also took advantage of the restaurants that they were so close by and the varieties of different foods. The beach not even half a block walk. I AM RECOMENDING THE EMBASSY TO MY FRIENDS AND OTHERS. This is my view and my guest who stay with me at the favulouse embassy condado guest house.

Was this review helpful? Yes 62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
3 of 5 stars Reviewed January 4, 2005

We have stayed at the Embassy on about ten occasions. This is not "The Ritz". It is a great location. The staff is friendly and accomodating. The rooms are small but clean. Again, you can go for $300 a night at the Marriott or the Condado Plaza and eat at Burger King or have a pizza, or you can save a few bucks at the Embassy and dine at some of the finest restaurants in the hemisphere. We prefer the latter

Was this review helpful? Yes 58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed October 31, 2004

We recently made an unplanned weekend visit to San Juan Puerto Rico. Knowing it was low season in the Caribbean, we arrived on a friday morning without a hotel reservation.

Upon our arrival we checked around and found out there were few rooms available in San Juan. However, we were able to book a room at the Embassy Guesthouse in the Condado.

The staff was extremely helpful and allowed us an early checkin upon our arrival at 9:30am. They actually went out of their way with smiles to prepare our room. The room was clean and the bed was perfect. The location on the beach was also outstanding.

When we returned home we were so surprised to read some of the past negative reviews on the Embassy as they did not represent any of the positive experiences we had encountered at the Embassy.

We cannot wait to return to the Embassy and will highly recommend this newly discovered Guesthouse to anyone who asks.

Was this review helpful? Yes 60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed August 31, 2004

I enjoyed my stay and room at the Embassy Guesthouse Condado. I will definitely recommend to all of my friends and family. All the staff was very friendly and helpful during my stay.

  • Stayed August 2004
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
1 of 5 stars Reviewed August 25, 2004

My partner and I made reservations for several days at this so-called "Bed and Breakfast"...and we were shocked to see this place. It is more like a "pension" where rooms are rented by the hour! We saw some pictures (obviously several years old) and we thought the place couldn't be bad........but we were soooo wrong. When we got into our room, we immediately started calling around other B&B's in the area for availability and luckly we found a room for the next day (and for the rest of our stay) at Tres Palmas in Ocean Park (very nice place). However, we had to stay for one night and it was depressive!

After making sure we had reservation at Tres Palmas, we called the front desk to cancel our stay, the lady at the front desk, asked us what was wrong with their place......obvioulsy they don't think the place is that bad!!!! They failed to see that when people are on vacation, and pay pretty good money for a room, they deserve a "nice and clean" place to stay and most importanly a nice place TO REST!. We got a dirty room, where we could see hair on the bathroom floor, the windows could not open, the smell was awful, the bed sheets were so thin that you could see the matress, the front gate didn't lock (so anyone could come in from the street) the noise level was unbelieveable, specially when the garbage truck drove by at 5 AM and construction started next door at 6 AM.....oh boy, it was pure hell!. Here is the trick though.......they required a 48 hour cancelation notice-it is their policy-so when you decide to cancel the rest of your stay, they don't care because they still get paid at least for two nights. I thought it was a scam, but it works for them. We complained to the owner, a French guy, when we checked out the next day and he was rude and unapologetic. So we decided to put it behind us, paid the price for our mistake and we ran as fast as we could from this place....it was the best thing to do to start enjoying our vacation in Puerto Rico.

  • Stayed August 2005
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Embassy Guest House

Address: 1126 Calle Seaview | Condado, San Juan 00907, Puerto Rico
Location: Caribbean > Puerto Rico > San Juan
Hotel Style:
Ranked #20 of 25 B&Bs / Inns in San Juan
Price Range (Based on Average Rates): $
Number of rooms: 20
Also Known As:
Embassy Guest House Hotel San Juan

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