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“Pleasant stay in San Juan” 4 of 5 stars
Review of Holiday Inn Express San Juan Condado

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Holiday Inn Express San Juan Condado
3.0 of 5 Hotel   |   1 Mariano Ramirez Bages | Condado, San Juan 00907, Puerto Rico (Formerly San Juan Plaza Hotel)   |  
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Ranked #30 of 47 hotels in San Juan
Orlando, Florida
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Pleasant stay in San Juan”
4 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed here for 6 nights in August 2014. We had 2 rooms for 4 adults. We wanted a budget-friendly room for San Juan as we explored the island. The rooms were clean, quiet, and had comfortable beds. The shower worked well, but the toilet would get stuck and keep running. The location of this hotel is ideal, just a block from beach access. Parking was available across the street for $15/day. Breakfast was good for a free breakfast (eggs, toast, fruit etc. available) Overall, this hotel was exactly what we were looking for and I would stay again.

Stayed August 2014, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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48 people have reviewed this hotel

Traveler rating
    4
    22
    14
    4
    4
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16
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Alabama
Top Contributor
120 reviews 120 reviews
36 hotel reviews
Reviews in 33 cities Reviews in 33 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed here precruise and the hotel was in a great location. U r one block from the beach and great restaurants and bars. The area around the hotel is safe to walk around in after dark. The hotel is minutes from the cruise terminal. The rooms are a little small, but clean and very efficient. I would stay here again without reservation.

Room Tip: join the IHG and then ask
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  • Stayed February 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milwaukee, Wisconsin
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

When reviewing a hotel, many people fail to explain what they were looking for when booking. We wanted something clean, safe, near restaurants, and comfortable. This hotel was perfect for us! Cost us $20+tip to get to in a cab from the airport. Very updated and exceptionally clean! Receptionists were very nice and helpful. The rooms are small - if you're looking for something big and spacious with all the amenities of a 5 star resort, do not stay here. This place is perfect for a one or two night stay, or a vacation in which you plan to spend minimal time at the hotel. By no means a five star resort, this place is perfect if you simply want a clean, friendly place to stay. The only downfalls were the small rooms and the overly crowded breakfast area. However, breakfast itself was very good with a lot of hot choices (French toast, sausage, pancakes). I would definitely stay here again and I certainly recommend this hotel to the budget-friendly traveler looking for just the basics! (See review for nearby Orozco's hotel, a fantastic local restaurant)

  • Stayed August 2014, traveled with family
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, FL
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed at the Holiday Inn for a week with 3 other friends. We had 2 rooms, 2 people per room. My expectations of the hotel were minimal. I pictured the Holiday Inn as outdated and mediocre. I was completely wrong. The lobby was nicely refurbished, clean, sleek, and modern. The rooms were also very nice with lots of window light. The bathroom was pretty small but we managed to deal with it as we spent most of our time outside of the hotel. The staff was friendly and accommodating; letting us leave our luggage in storage after we checked out as we had a late return flight home. The breakfast was te standard breads, sausage, fruit, eggs, etc. It wasn't a 5 star breakfast but I was not expecting it to be anyways. It was free and satisfying enough. The hotel was within walking distance to the beach and noise level was very quiet. This was a good choice for travelers on a budget. There is barely an ocean view though so if being very close and/or seeing the beach is important to you, I would recommend paying extra to stay at a beach front resort.

Stayed August 2014
Was this review helpful? Yes 2
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San Juan, Puerto Rico
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

The hotel was a no frills hotel and not deserving of being a"Holiday Inn". The bathroom door had no lock and we had our daughter sharing our room. The location was close to restaurants and bars but so are many other hotels.The staff couldn't accomodate our request for a room change and so we landed up calling "Expedia" who kindly gave us a full refund. We then paid a little extra and moved to Sheraton Resort and Casino which was fabulous. The hotel ambiance, tiny swimming pool, lobby etc was awful, the rooms didn't look clean and were not spacious.I It's a small hole in the wall kind of hotel which I would not recommend at all.I have travelled to many places in but this is the first time ever, that I refused to stay even one night at a place

Room Tip: Ask for a room with a lock on the bathroom door..they didn't have any when we asked.
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  • Stayed July 2014, traveled with family
    • 4 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Philadelphia, Pennsylvania
Top Contributor
57 reviews 57 reviews
21 hotel reviews
Reviews in 27 cities Reviews in 27 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago

My family and I stood for one night before heading back to the states. Walking distance to the bars and shops. Nice decor, front desk was awesome, bathroom and room were updated and I slept well. Free breakfast buffet but I did not try it because I left too early. Must pay for parking but we were able to find one on the street.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We used this hotel to stay at right before flying back to Richmond Va. The shower wouldnt drain and with 1 call to the front desk they sent someone up to repair it. Even after 11:30pm and with in 5 minutes shower was draining. The bathroom vent is really LOUD though and needs attention room 213. A/C worked great and King size bed was very comfortable. I wasn't a big fan of the parking situation though. The parking garage right across the street charges 15 dollars for Holiday Inn. This parking should be included with the room stay. Would stay again everyone was very friendly

Stayed August 2014, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express San Juan Condado

Address: 1 Mariano Ramirez Bages | Condado, San Juan 00907, Puerto Rico (Formerly San Juan Plaza Hotel)
Phone Number:
Location: Caribbean > Puerto Rico > San Juan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #30 of 47 hotels in San Juan
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express San Juan Condado 3*
Official Description (provided by the hotel):
Holiday Inn Express San Juan Condado features an excellent location in the exclusive Condado area. Its beauty and splendor overlook Condado Lagoon. Within walking distance, you will enjoy first class shopping, with all major jewelery stores, souvenirs and fashion designer boutiques at hand. Visit the beautiful Condado Beach within walking distance to the hotel. And when the night falls, casinos and exciting nightlife are the name of the game. Take advantage of our free deluxe continental breakfast, 24 hour complimentary coffee & tea in lobby, outdoor pool, fitness room or business centre. With highly trained and qualified personnel which guarantees all necessary arrangements for groups, conventions, social activities and business meetings. ... more   less 
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Also Known As:
Holiday Inn Express San Juan Hotel San Juan
Holiday Inn San Juan
San Juan Holiday Inn
Holiday Inn Express Puerto Rico

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