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San Juan Plaza Hotel: Traveler Reviews

3.0 of 5
1 Mariano Ramirez Bages | Condado, San Juan 00907, Puerto Rico (Formerly Holiday Inn Express San Juan)
Hotel amenities
San Juan Plaza Hotel
Ranked #27 of 44 hotels in San Juan
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377 reviews from our community

    Trip type
Traveler rating
    72
    149
    92
    27
    37
Date Rating
Ottawa, Canada
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Great place for the money!”
4 of 5 stars Reviewed November 6, 2012

Hotel was clean and breakfast was great considering we didn't have to pay for it. Get there early though or the good stuff may be gone.
The staff was very friendly and always gave us great directions to restaurants and the bus stops, etc...
Free WiFi and very close to the beach and you can hop the bus to Old San Juan just minutes from the hotel. Didn't feel unsafe walking around at night in that neighbourhood either. Very good experience.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Water Island, Virgin Islands
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Good value, great location”
4 of 5 stars Reviewed November 4, 2012

We were looking for a place to spend the night close to the cruise ship dock, and this fit the bill. The room was small and unremarkable, but the price was right and the location right off of Ashford Avenue in Condado was convenient for last minute shopping. It's not the spot for beachfront, but it's a short walk to the water if you are looking for an inexpensive, no frills room in the Condado area.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask CSS2009 about San Juan Plaza Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh, North Carolina
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Great rate, a block from the beach.”
4 of 5 stars Reviewed October 27, 2012

Very comfortable stay, very close to the beach and bars. Very quiet and restful stay with an excellent staff. Room was very clean and pool/hot tub was relaxing. The free wifi made the stay even more enjoyable after paying $30 for the internet in Punta Cana in the days prior. Taxi from SJU is $15 + $1/bag.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask B777fliers about San Juan Plaza Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
olendor, General Manager at San Juan Plaza Hotel, responded to this review
October 30, 2012
Thank you for taking the time to tell everyone in the tripadvisor world about how wonderful our hotel is, and how its perfectly located. I hope to see back soon so you are able to once again enjoy our free amenities such as: Breakfast, Wifi, and many more.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Lauderdale, Florida
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Recomended”
4 of 5 stars Reviewed October 22, 2012 via mobile

Nice location. Clean rooms. Price not bad. Lots of restaurant's close by. Chili's, Starbucks are all within walking distance. Beach is across the street. From the airport its just a 15min drive and $20.

  • Stayed October 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
Ask aymerd2 about San Juan Plaza Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
olendor, General Manager at San Juan Plaza Hotel, responded to this review
October 24, 2012
Thank you for your recomendation of our Hotel. Thank you for letting others know what a great location it is for guest: to explore the San Juan, and all of the wonderful restaurants and shops in the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
london
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
“nice location”
3 of 5 stars Reviewed October 21, 2012

very nice room for this price, breakfast are rather 'poor',horrible coffee and very limited food choise. Hotel does not offer 'without breakfast' rate. Nice location for going out and to the beach, which is just few blocks down the road.

Room Tip: staye there twice all the same rooms
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  • Stayed October 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
Ask aaj250811 about San Juan Plaza Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
olendor, General Manager at San Juan Plaza Hotel, responded to this review
October 24, 2012
Thank you for your review. I noticed that you mentioned the quality of our coffee. We have switch our coffee. At present time we are using locally grown coffee from Adjuntas. I hope you are able to return and try this wonderful flavorful coffee.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about San Juan Plaza Hotel

Also Known As:
Holiday Inn Express San Juan Hotel San Juan
Holiday Inn Express San Juan Hotel
Holiday Inn San Juan
Holiday Inn Express San Juan
San Juan Holiday Inn
Holiday Inn Express Puerto Rico
Address: 1 Mariano Ramirez Bages | Condado, San Juan 00907, Puerto Rico (Formerly Holiday Inn Express San Juan)
Region: Caribbean > Puerto Rico > San Juan
Amenities:
Business Center Fitness Center Free Breakfast Swimming Pool Wheelchair access
Hotel Style:
Ranked #27 of 44 hotels in San Juan
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
San Juan Plaza Hotel features an excellent location in the exclusive Condado area. Its beauty and splendor overlook Condado Lagoon. Within walking distance, you will enjoy first class shopping, with all major jewelery stores, souvenirs and fashion designer boutiques at hand. Visit the beautiful Condado Beach within walking distance to the hotel. And when the night falls, casinos and exciting nightlife are the name of the game. Take advantage of our free deluxe continental breakfast, 24 hour complimentary coffee & tea in lobby, outdoor pool, fitness room or business centre. San Juan Plaza Hotel offers great value. With highly trained and qualified personnel which guarantees all necessary arrangements for groups, conventions, social activities and business meetings. ... more   less 
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San Juan Plaza Hotel
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