The hotel itself is very nice-the beds and rooms were clean and modern. The beach is literally next to the lobby. However two things made the experience very poor. The first is no one told us it was a predominately gay hotel. While there is nothing wrong with that we did not expect to be at a boutique style hotel. The second and more concerning problem was the management. They were unreceptive to our changing needs, were rude, treated their staff poorly and tried to charge for any perceived slight. It was truly awful service from the top staff.
- Official Description (provided by the hotel):
- Experience one of San Juan's most popular beach front locations at the Atlantic Beach Hotel on Condado Beach. The Atlantic has become a favorite place for the travel savvy and open minded traveler who enjoys its unpretentious atmosphere and its lively appeal to a wide variety of lifestyles. ... more less
- Reservation Options:
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- Also Known As:
- Atlantic Beach San Juan
- Hotel Atlantic Beach