Our experience started at front desk, with Francisco who was absolutely AWESOME! He took his time eith us to elain his favorite places to eat both in the area within walking distance and in Old San Juan. he also brought our bags up to 3rd floor and got us ice fron the 1st floor ice machine. This was GREAT as we are 2 older ladies and there is no elevator, one may want to keep in mind when making reservations. hFrncisco was ber polite, courteous and oversll great personality to deal with throughout the trip. His English as well as the rest of the staff's was perfect, which was in our favor as we dont speak Spanish.
Be sure to make reservations for parking if you have a car. it is very limited space and a very short ealk from hotel, but convenient. you have ccess to the gate with a remote clicker. The one downside with it is it is very tight parking and our car was often blocked and had to go into that hotels office to have car moved, which I found irritating, especially when the ladt day , it was an employee's car behind mine, which I found irritating! Others were people checking in just pulling up behind you or parking in middle blocking u to get in/out. Good side, it was a place to park, because there really isn't anywhere available on the street! i just feel it shouldn't be an additional charge, under the circumstances.
Try the Ceviche in their restaurant, Niche, it was AWESOME! I had never eaten it and wish I would have had time to try it again while we were threre. The tall short hair guy in the restaurant helped me out when I was ill, with a lemon for my room! that was nice! also, when we returned late to our room and i was ill, the staff Paco and lady helped my friend with our bsgs and ice upstairs they were very nice also. Paco was around several times throughout the trip and was very friendly, politeand helpful also.
Oscar checked us out and was helpful in attempting to get our boarding passes and also carried luggage down and packed in car for us and printed our invoice for checkout.
The room itself was a full bed on 3rd floor with a nice porch looking out towards the beach . The only problem, the view is blocked in the center a highrise building, but u can see water on each side between other buildings. The pool size hot tub was very enjoyable and very nice area. not sure about the rooms amenities right behind it , but seems like they would be the perfect rooms to request for a furure visit. room itself had double bed with ample storage in a dresser and a smsll hanging rack, with a small but noce bathroom with a nice step in shower. it was very clean. they also have beach towel and washer/dryer downstairs. it was vonvenient to everywhere we wanted to vosot and a grocery store very near by as well as gas and restsurants. to the right down Ashford are many shops and restaurants. parking is few and far between. However, we found parking at the garage in the Radisson Hotel , going to eat or shop then come back playing a short bit in the Casino , Ambassador there and tey would validate your parking which worked out well for us!
Just a short drive further down Ashford we enjoyed the salad bar at Sizzler, the sirloin surprisingly was great and the ribs were pretty good also. then a short drive down and you are in Old San Juan.
Overall, I would return to stay at Acacia it is very nicely decorated starting with the lobby as you walk in , very clean and staff is fery polite, friendly and courteous.
- Official Description (provided by the hotel):
- Acacia Boutique Hotel is a restored villa located in Condado, San Juan, literally steps away from the nicest beach on the North Shore. Our tropical rooms have 10' ceilings, terracotta floors & private bathrooms, A/C, and basic cable TV. Free WIFI is available in the Rooms. Niche is the restaurant in the hotel that serves breakfast and dinner. It is one of the finest dining experiences in the San Juan area. After dinner enjoy a relaxing soak in Puerto Rico's largest Jacuzzi/Spa while sipping on a mojito. ... more less
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- Also Known As:
- Acacia Seaside Hotel
- Acacia Seaside San Juan