We originally booked for the At Wind Chimes Inn, Acacia's sister hotel, however, they overbooked and immediately apologized and upgraded is in the Acacia Inn. The decor in the room was beautiful, the jacuzzi was great, and the hotel was very clean.

The staff was knowledgeable and friendly and went out of their way to help us find where we wanted to go. They made great recommendations for sights as well as restaurants. The staff was extremely friendly and accommodating. I have never met a better hotel staff.

It is not far from San Juan and there are a lot of great restaurants and shops within walking distance. The beach is literally steps outside of the hotel and is clean, beautiful, and quiet.

There are only 3 floors, so there are no elevators, so it may not be perfect for older people or anyone that cannot climb stairs, however, the staff will help carry bags up and down if you have a lot of luggage or simply do not want to carry it.

The Acacia Inn is one of the best hotels I've stayed at, and you can't beat the price!

We had a great post cruise stay here. As others have said, the rooms are on the small side, but big enough for the two of us and out luggage. The balconies are great. Large and a partial view of the ocean. Staff was very helpful in every way. There was a difference in our quoted price and what they requested, but this was corrected the next day. No problem.

It is about 1/2 mile walk to several restaurants. It was a nice sidewalk walk with many other people so we felt safe. I would recommend this hotel to anyone.

My wife and I stayed at the Acacia for three days and we loved it. We had what I believe was described as a Queen room with balcony. It was a third-floor room overlooking the jacuzzi. The room was small, but fine for just my wife and I. The room and the facility were tastefully decorated and very pretty. The bathroom was actually quite large by comparison. The balcony was a comfortable fit for two people, and had two simple plastic chairs. It was very clean and well kept and we had no problems of any kind. The staff was very friendly and helpful.

Being in a largely residential district, we found it very quiet and had no problems with noise. It was just a short walk to the restaurant strip, and there were a few places just a couple of blocks away.

Others have commented on the parking, which is five spaces at their other property, the At Wind Chimes Inn. I wouldn't try it in anything larger than a compact car, but it was manageable. If you are just staying in the area and going to Old San Juan, I would suggest forgetting the car altogether. A taxi to Old San Juan was $14USD from the hotel area.

We didn't have a chance to eat at the restaurant on the premises, so I can't comment on that.

If you want a full-service hotel with lots of on-site amenities and a more traditional hotel feel, this isn't the place. If you want a more unique, boutique facility that is conveniently located, then I would definitely recommend the Acacia.

upon arrival we were treated with such care. We were given a map of all the things to see and the places to eat, if your wanted authentic puerto rician food and experience. Our room was looking out at the ocean. the belcony was wonderful at night to sit and enjoy a cocktail. It was very clean and professional. The area was very safe and minutes away from the happening strip. I would stay here again and would recommend to everyone else. This was a great home away from home. And we suggest you walk the area and sit and talk to the locals.