I loved this place! I like the coziness that boutique hotels offer. It's private and quiet. If you want all the amenities and bustle that the larger hotels offer this is not for you. I read bad reviews and wonder what people expect from boutique hotels. The staff was very friendly. Niche restaurant is available for those who want the whole hotel experience. It is highly rated. I only experienced the ceviche as an appetizer for my room for a late snack and it was superb. Room 206 where I stayed has the jacuzzi right outside for convenience. The front desk is helpful in making any kind of arrangements to get you where you want to go. I used the local bus to get to Viejo San Juan and back which is only $0.75 although there is plenty within walking distance from the hotel. All in all, I would stay there again. Thanks Acacia for a great vacation!

I really enjoyed this hotel...from the friendliness of the front desk ladies to my very adequate room. Understand that it is a boutique hotel that won't blow you away with amenities but what they offer is second to none. Just minutes from the main beach and walking distance to many restaurants and entertainment options this fit my needs very well and wouldn't hesitate to stay again.

No question, this hotel is in a nice loctaion, if you like to walk. Cozy, yes. Some of the staff, friendly. The service at the hotel do not meet high expectaion al all times. I guess you get for wnat you pay, however, for the cost of the rooms you can stay at the Caribe Hilton and enjoy the most woderful ocean view, besides meeting really nice peopple from all over the world.

Its been a few weeks since our return and we have GREAT memories of our wonderful vacation here! We stayed here a few nights and then the last few nights, down the block at their 'sister' hotel, Wind Chimes and both were wonderful. Staff was super helpful and went out of their way to accommodate in EVERY WAY, from making reservations, restaurant recommendations, printing us maps, even our return home boarding passes. Everyone was GREAT! The hot tub at Acacia as well as Restaurant Niche, was so lovely. Then the pool at Wind Chimes so delightful. We timed it right as both facilities we not full so most times we had the pool and hot tub all to ourselves. Housekeeping staff was very thorough. For an extra $$, they even did my laundry. All in all, it was a glorious stay for us and we long to go back soon. Oh and this trip is not complete without a stroll down the road to the BEST bakery Kasalta. LOVED everything about it!