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Acacia Seaside Inn: Traveler Reviews

Call now to book: 1-800-733-5916 from Orbitz
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 52 reviews
52 Reviews
5.0 of 5 stars
29
4.0 of 5 stars
13
3.0 of 5 stars
6
2.0 of 5 stars
3
1.0 of 5 stars
1
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#4 of 38 hotels in San Juan
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  • Hotel class: 3 of 5
  • Rooms: 21
Description: Acacia Seaside Inn is a restored villa located in Condado, San Juan, literally steps away from the nicest beach on the North Shore. Our tropical... This description is based on information provided by the hotel.
Address:
8 Taft St
Condado
San Juan 00911
Puerto Rico
Check Rates: $124 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Acacia Seaside Inn

( 26-30 of 52 )
“Good overall, with some problems”

Acacia Seaside Inn

Jan 31, 2008
3/3 found this review helpful

Many have given this boutique hotel 5 stars and it has much going for it. A few problems dropped it down for us, but if there were a 3.5 rating, that is probably closer to what we found. Very cute place overall, but the owners seem to have stopped work on it before it was really done. If it is all in the details, (especially at over $200 a night) then they have a way to go.
First the good, which many have mentioned. Good location, clean well appointed place. The staff was very freindly overall, but did not respond to problems with anything other than a blank stare. What were the problems?
1. No place on premise to get coffee or sodas at anytime of the day or night. Yes, it is only a block to their sister place, but a pot of coffee for the guests would have made mornings much nicer. This would not cost them much, but the feeling was that anything that held down profit from their sister hotels bar and food shack was not going to happen. A walk to the nearest store for a cup of coffe or pastry was close to a mile.
2. The giant plasma screen TV's on the wall in the rooms are not in HD, so you have a giant, lousy picture. Also, there are no guides to the channels in the rooms, and our TV had over 200 choices, (many of them blank) so finding anything to watch was a major chore. When I suggested to the desk that someone might want to type up a guide for the rooms, I was told that they had only been open about six months, and they did not have the time. Sorry, but this could be done by the overnight person at the desk in a few moments if they cared.
3. Balconies with no usable furniture. We paid extra for a room with a balcony, only to find that wihout a small table and chairs, it really was pointless. You can't sit on the ground. Again, a suggestion that they might want to consider putting these on the patios was met with a stare.
4. Suspected kickbacks to the staff from service places. Everytime we suggested we were going to eat somewhere the front dest jumped all over it to get us a "Must have" reservation only for us to find we were one of only a handfull of tables in the place. Also had them book us a car, and when we went to pick it up, the rate was $10 higher per day for us than the customers in line in front of us who just wandered in. No explaination was given.
5. Parking for the hotel. A car is really a must if you want to see any of the island, but parking is terrible. When we rented the car, the front desk person said we would always be able to find a spot within a block or so. NOT. Sometimes we would have been better off walking the mile to the main drag rather than fight the parking situation.
So, this place could be a solid 5 stars with management that wanted to make the details a high priority. We did not dislike the place, but kept shaking our heads at how simple it would be to make it really special. Hope they do so.

  • This TripAdvisor Member:
    • Liked — Clean rooms
    • Disliked — Poor attention to details
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mikeydallas's Summary
Date of Stay: January 2008
Member since: January 24, 2007
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Tourists
I do not recommend this hotel for:
People with disabilities
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Average price*: $124 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Would Stay Again in a Heartbeat”

Acacia Seaside Inn

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5 of 5 stars
Columbus, Ohio
Jan 24, 2008
3/3 found this review helpful

We did a lot of research before booking. We thought we were staying at the Wind Chimes Inn (sister hotel a block away), but got moved to the Acacia when we checked in. We were glad we did, since it's been recently updated and was beautiful. The Acacia is only a block from the beach and is an easy walk to Ocean Park and the Condado strip. We walked to all these places easily. Guests can use the pool at Wind Chimes or hot tub at Acacia. Both were very pleasant. The Boat Bar is really nice; we had some great drinks and food, and the staff was personable. The front desk managers were extremely helpful and friendly. They gave us tips on restaurants, rental car agencies, etc., and even made reservations for us. We booked their "best" room. It was large, had a great leather futon in the sitting area, and came with a very large flat-screen TV.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gallread's Summary
Date of Stay: January 2008
Member since: January 24, 2008
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Average price*: $124 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“A Little Gem!”

Acacia Seaside Inn

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5 of 5 stars
Minnesota
Jan 9, 2008
11/11 found this review helpful

After researching hotels in the San Juan area on-line, we took a chance on Acacia since it was newly renovated, the price was reasonable and it was near the beach. We were more than pleasantly surprised with the welcoming and extremely helpful staff, comfortable room, and giant jacuzzi!

With our two children ages 4 and 7, we spent three nights as a part of a 6 day vacation and enjoyed every minute of our stay. The jacuzzi was the perfect temperature and our kids could swim around while we relaxed. We could walk to the beach (less than two minutes from the room) and a short walk to a park for the kids to play and 10 minute walk to restaurants. We ate a few meals at the bar/restaurant down the block at Wind Chimes (you are given access since they are sister hotels) and we loved the kitchy semi-outdoor atmosphere and the food and drinks were great. Beware that what is on the menu is not always available and the wait can be a few extra minutes but it's worth it. If you order your Mojito Puerto Rican style, you only need to order one!

Condado Beach is not the prettiest beach or the nicest beach for young children as the waves are large and there were many groups of young people on spring break, but we were able to find some quiet areas to catch some sun and make sand castles. Definitely take a trip for an afternoon at Luquillo Beach, the water is warm and clear, waves small, great for swimming, and there is a market of local cuisine, most of the people do not speak english but it is a great chance to experience the real culture.

When we get back to Puerto Rico someday we will definitely stay at the Acacia again! The hotel is very quaint, quiet and would be great for a couples getaway and families who want something other than the typical chain hotel.

  • This TripAdvisor Member:
    • Liked — Quaint, proximity to beach, jacuzzi pool
    • Disliked — Beach is not fabulous but okay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
koptravel's Summary
Date of Stay: March 2007
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: January 09, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, Families with young children, Tourists
I do not recommend this hotel for:
Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun, Other
Was this review helpful? Yes No
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Average price*: $124 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Highly recommend it.”

Acacia Seaside Inn

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5 of 5 stars
california
Jan 2, 2008
6/6 found this review helpful

Recently stayed at the Acacia Seaside Inn and loved it. We had just come from a stay in old San Juan (Hotel Milano) and so didn't have very high expectations for a small hotel. we were very pleasantly surprised as soon as we walked in the lobby. We picked Acacia based on trip advisor reviews and we were not at all disappointed!

It is a charming small boutique hotel with a lot of nice touches. The lobby is small but very cute and welcoming. Staff was very friendly and helpful. Our room had a lot of character with spanish tile floors and many of the rooms have nice balconies with ocean views. The hotel has a great big hot tub (probably 30 feet) that faces the ocean that was wonderful to relax in after a hard day at the beach! The location is also great. Half a block to the beach and a short walk to some nice neighborhood shops and restaurants. It is also only a 10-15 minute walk to all the shops and restaurants of Condado on Ashford street. Would highly recommend the hotel if you are looking for a small, charming, clean boutique hotel close the beach in a nice part of Condado.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seala's Summary
Date of Stay: December 2007
Member since: July 08, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
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Average price*: $124 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“great place!”

Acacia Seaside Inn

Dec 27, 2007
5/5 found this review helpful

This was a great location. Right on the beach. The rooms are a bit small but comfortable. Service at front desk is exceptional. The restaurant is very small and pricy but set aside a night for a meal. Exceptional.

Acacia is located on the edge of a middle class to lower middle class neighborhood once you leave the high rises that comprise the first few blocks to the beach. Some shops that are interesting, a few local places to eat, easy bus route to Old San Juan (A-5) half hour ride, even a Temple nearby.

We oaid $125 in early December for a room with a pool and partial ocean view.

Hint. You can rent a car at Target Car Rental about half a mile away. They'll pick you up. Front desk will handle it. We rented a car for the weekend to travel to Ponce, the rain forest and the observatory. Murder traffic during the week. This hotel is located in an area of little parking but on street is available a few blocks up Taft St on which the hotel is located. When you cross Loiza just park your car on that section of Taft and save $10 a night.

  • This TripAdvisor Member:
    • Liked — Building. Renovated beach house. Art deco design. Very much like being in Greece.
    • Disliked — Four floors with no lift.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ojdidit's Summary
Date of Stay: December 2007
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 50-64
Member since: February 22, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
People with disabilities, Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Museums / Cultural / Historical sites, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $124 (year-round)
Call now to book: 1-800-733-5916 from Orbitz

Reviews of Acacia Seaside Inn

( 26-30 of 52 )
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Acacia Seaside Inn Address

8 Taft St | Condado, San Juan 00911, Puerto Rico