The (very slow) reception made a point of telling me when I checked in that the room I reserved was the best room: "executive"! The "executive ocean view" was all of $2 more than the regular rooms, and the room was far from posh (bits of wall lying on the floor, outlets hanging out of the wall) I would have said the room (shabby as it was) was ok, really, except that the tv didn't work. After a couple days and many visits & phone calls to the reception, I ended up with 3 fuzzy channels (weddings, oprah, and a local PR channel); the crappy response from the reception and poor customer service is inexcusable and the reason for this poor review. The location in Condado, which is very safe day & night, is great, though, and you can wander up to the Conrad to get services (shuttles, taxis, info, food) you won't get here. And the ocean view is terrific. If you can get a room here for a significant discount to all the other Condado hotels, then go for it. Avoid weekends if you don't like very loud techno music in your room all night. I did get a lot of amusement over wondering what the other rooms are like if mine was the best!
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