This my first review on Trip Advisor and its a positive one! I originally had planned on booking a two night stay at the Conrad San Juan Condado prior to a Southern Caribbean cruise on Carnival Victory back in December, but after reading the reviews on here about the Doubletree San Juan, I decided to stay there. I am also a Hilton Honors member and preferred to stay at Hilton hotels, so it fit perfectly. I corresponded with Yodil Caban, the hotel manager prior to my arrival and he made sure my stay was a nice one before I even arrived! Friday December 11th, I arrived to the hotel by taxi and was welcomed by bellhop Ezekiel (some name like that) who helped take my luggage to the front desk. At the front desk I was warmly welcomed by Juan who quickly pulled up my booking information and gave me my room key. To my surprise, he told me that Yodil was expecting my arrival and upgraded my room to the 6th floor with a view towards the ocean!
The room was nicely furnished with nice decor, bed, and flat screen TV. I had originally booked a room with Murphy bed, but this room did not have one. I had a friend who arrived the next day and Juan made sure to get an air mattress put in the room upon his arrival. The Saturday evening I went to pick up my friend, utilizing the convenience of the bus stop outside to go to the airport (more about that in the another section). When we came back to the hotel and went to our room and the extra bed was ready along with two complimentary bottled water and cookies!
Even though I did not get to meet Yodil, I did meet operations manager Jose Cepero who asked us how was our stay so far and if anything else he can make it better. I told him everything was perfect. He then advised us that people will be washing the windows in the early morning on Sunday and that it maybe noisy. However, we slept in and the window cleaning on the outside didn't bother us.
Convenience wise this hotel is next to a 24hr Super Max supermarket, which came in handy as we bought stuff for our cruise. There is business center and two laptops in the lobby for guests to use. The beach is a 15 minute walk from the hotel. Also, along the street is a bus stop which I utilized a lot during my stay at the Doubletree hotel. I hate riding taxis and like riding mass transit in cities I visit because its a way for me to explore as well as interact with the locals. I took the B-21 bus to the Tren Urbano Sargrado Corazon station and then transferred to the B-22 bus to goto Plaza Las Americas (the largest mall in the Caribbean). I went to the airport to pick up my friend, rode the bus in front of the hotel to the Tren Urbano and rode that to the Pinero station and then took the bus to the airport. You can also take A-5 bus to old San Juan, which is what my friend and I did on Sunday prior to our cruise. Sunday we checked out and the hotel held our luggage while we when sightseeing at places like El Morro, Old San Juan, and the Bacardi tour. Also, the staff told us about Bebos Cafe which was just a short walk from the hotel, a nice local place to eat! Went there twice to eat during the stay!
I just wished my stay at the Doubletree San Juan was longer. Nonetheless, when I visit San Juan again I'll be staying at this hotel!
- Official Description (provided by the hotel):
- DoubleTree by Hilton Hotel San Juan is located in the popular Condado area of Puerto Rico's capital city. This modern, full-service hotel offers a wonderful balance of relaxed comfort and warm hospitality conveyed by a signature warm DoubleTree chocolate chip cookie on arrival. Stay within walking distance of sandy Puerto Rico beaches, museums and casinos. Our location is ideal, just three miles from the historic district of Old San Juan and only five miles from San Juan's Luis Munoz Martin International Airport. Contemporary guest rooms and executive accommodations include in-room conveniences like a 32-inch flat-screen TV, MP3 clock radio, WiFi access, microwave, mini-fridge, and plush beds for a comfortable night's sleep. Enjoy a choice of dining options showcasing Asian, Caribbean and international cuisines. Relax in tropical surrounds in the private courtyard with a sparkling outdoor pool with whirlpool. Unwind with a spa treatment or work out in the 24-hour fitness center, featuring cardio equipment and free weights. ... more less
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- Also Known As:
- Doubletree By Hilton San Juan Hotel San Juan
- Doubletree San Juan
- San Juan Doubletree
- Best Western San Juan
- San Juan Best Western
- Hotel Pierre Puerto Rico