from the time i checked in, nothing but the best service. although the hotel doesn't have a casino or is not on the beach, the service, hotel staff, amenities, and the value more than makes up for it.
the staff were extremely friendly, courteous, and attentive. the rooms are hip yet comfortable and well kept. if there was anything we needed, like a cab, directions to a attraction, a toothbrush, or even a sewing kit; they made sure to get it for us.
Shouts out to the best staff, especially the Peter, Wanda, Carlos, Elezar, and Primo. (by the way ladies, the male staff here are sexy and muy caliente!)
we had friends that stayed in a " top notch" hotel but when they visited us at the hotel they said they wished they booked here instead. The staff, free breakfast, and amenties won them over.