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“Very modern, clean resort, great value” 5 of 5 stars
Review of Doubletree by Hilton San Juan

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Doubletree by Hilton San Juan
4.0 of 5 Hotel   |   105 Ave De Diego | Ocean Park Beach, San Juan 00914, Puerto Rico   |  
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Ranked #6 of 47 Hotels in San Juan
London, Canada
Top Contributor
88 reviews 88 reviews
66 hotel reviews
Reviews in 62 cities Reviews in 62 cities
68 helpful votes 68 helpful votes
“Very modern, clean resort, great value”
5 of 5 stars Reviewed yesterday NEW

We stayed for 3 nights and loved it. The hotel itself was very contemporary and modern, with a very friendly and helpful staff. They had everything you could ask for, gym, business center, pool, restaurants close by. Our room was spotlessly clean and had a very comfortable bed. The room was not large but they made very good use of the space. They had a nice big flat screen tv, wifi that was very fast, and a nice hot shower. My only complaint was the sliding glass bathroom door, didn't really give any privacy, not a problem for us but could be for others. It did have a resort feel and there was a supermarket right across the road which was convenient and only about a 15 minute walk to Ashford Ave., where all the action is. It is not directly on the beach but they do have a little beach shuttle that will take you there, although it's only a couple of blocks to walk. The bus stop to catch the bus to Old San Juan was right across the street, a very easy way to explore the city. Our room was nice and quiet for sleeping, yet everything you needed was close by. This resort was a great value compared to other hotels in the area.

  • Stayed December 2014, traveled as a couple
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,715 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (259)
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1 review
5 of 5 stars Reviewed yesterday NEW

The Staff are very honest, honorable. I lost my wallet, I had cash, credit cards, important documentation, etc. The Valet found it and give it to the manger of the hotel, they call me immediately. The next they I went to the hotel to get my wallet I had everything inside.

  • Stayed January 2015, traveled with friends
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ann Arbor, Michigan
Contributor
15 reviews 15 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel was very convenient to our rental car drop-off, to great restaurants, a grocery store, the city bus stop (to head to Old San Juan), and about 10-15 minutes away from the airport by taxi. The room was clean and comfortable, and the pool area was very nice. The resort fees seemed unnecessary (not really a resort; most hotels have pools/fitness centers/restaurants), so that bit was the real negative to our stay.

Room Tip: The elevators are slower than normal, so take the stairs or get a room on a lower level if this is t...
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  • Stayed January 2015, traveled as a couple
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
Reviews in 21 cities Reviews in 21 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel is very well maintained. Rooms are very clean and nicely furnished, but a little small. Bathrooms have tiled floor to ceiling showers. Location is nice and appears to be relatively safe. About two blocks from the beach and dozens of restaurants. I was traveling for business so the free wifi was appreciated.

Stayed January 2015, traveled on business
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NYC
Top Contributor
115 reviews 115 reviews
34 hotel reviews
Reviews in 27 cities Reviews in 27 cities
119 helpful votes 119 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

OMGosh! The bathtubs here are fantastic. But, they're only in the rooms with the King Sized Beds. Make a bubble bath using the shampoo! FUN! The hotel is super cool with lots of places to listen to the Coqui Frogs at night in front or by their pool. Joan (pronounced Joe-AHN) is the ultimate multi-tasker at the Front Desk.

Stayed January 2015, traveled with friends
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mansfield, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

I have no complaints, nice clean room, pool and hot tub very nice. Beach is not far, the hotel offers a shuttle to and from. The staff was very nice and friendly and willing to accommodate. A grocery store is a 2 minute walk, along with restaurants within walking distance

  • Stayed January 2015, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kennedale, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 4 days ago NEW

I thiink this is an above-average hotel, but I wan't crazy about the area it was in and the hotel breakfast could be better. I also don't understand the charges for "Resort Fees" since this is in no-way a resort, and the parking fees add up to. Also, each breakfast I had at the hotel, the milk was spoiled, and the breakfast is on the high end of cost. This being said, there are a few positives: the staff is very friendly, it's probably a little over a 5 minute walk to the beach. The fitness center and pool seem above par.

  • Stayed January 2015, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Doubletree by Hilton San Juan

Address: 105 Ave De Diego | Ocean Park Beach, San Juan 00914, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > San Juan
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in San Juan
#3 On the Beach Hotel in San Juan
#3 Business Hotel in San Juan
#4 Romantic Hotel in San Juan
#4 Family Hotel in San Juan
#5 Luxury Hotel in San Juan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Doubletree by Hilton San Juan 4*
Number of rooms: 184
Official Description (provided by the hotel):
DoubleTree by Hilton Hotel San Juan is located in the popular Condado area of Puerto Rico's capital city. This modern, full-service hotel offers a wonderful balance of relaxed comfort and warm hospitality conveyed by a signature warm DoubleTree chocolate chip cookie on arrival. Stay within walking distance of sandy Puerto Rico beaches, museums and casinos. Our location is ideal, just three miles from the historic district of Old San Juan and only five miles from San Juan's Luis Munoz Martin International Airport. Contemporary guest rooms and executive accommodations include in-room conveniences like a 32-inch flat-screen TV, MP3 clock radio, WiFi access, microwave, mini-fridge, and plush beds for a comfortable night's sleep. Enjoy a choice of dining options showcasing Asian, Caribbean and international cuisines. Relax in tropical surrounds in the private courtyard with a sparkling outdoor pool with whirlpool. Unwind with a spa treatment or work out in the 24-hour fitness center, featuring cardio equipment and free weights. ... more   less 
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Also Known As:
Doubletree By Hilton San Juan Hotel San Juan
Doubletree San Juan
San Juan Doubletree
Best Western San Juan
San Juan Best Western
Hotel Pierre Puerto Rico

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