I'd done my research on this place beforehand from other user reviews (which, by the way, are the best way to get to know the experience that customers experience rather than just critics reviews), and everything everyone said about this spot is true! Check-in - easy and friendly. Room - clean, presentable, and cool! Note for customers - when you enter the room, turn on the air conditioning to the highest setting (55.0 F degrees), it will take about 2 or 3 hours to get down to a nice chilly 67 degrees, but it will be well worth it! Please take my advice! By the morning, the room was very nice and chilly. TV selection is not the best, just a few cable channels, but this is not the reason one gets a hotel room, so there are no points taken off for that. First day, staff did not fix my room up, but they did every other day I was there (housekeeping) and I was always met with a beautiful, clean room with clean sheets and towels. They give you 2 free bottled waters a day and coffee & tea for the coffee maker! That's terrific! I did not mind the bathroom frosted glass door as I was by myself. It also adds a nice modern touch! One note about the bathroom - the shower door does not totally keep the water from coming out of the shower area onto the area outside the shower door, so you end up with a puddle there, no matter how hard you try to keep the shower head toward the wall. I did not mind this because I just put the towel close to the door so it would soak up the extra water. This is a VERY MINOR criticism and it did not in any way spoil my stay. The beach - the beach is very nice and is only 4 blocks (about a 6 minute walk) from the hotel and there are very nice gentlemen that will set up a beach umbrella and chairs for you and give you a towel. If you go to the pool downstairs at night-time after dark, there will only be 2 or 3 people down there and you'll be better able to relax and enjoy it. I did not go during the day, I waited till night-time as it is open 24 hours! The jacuzzi is small but amazing! The pool is small too but if you go at night, you'll have the whole pool to yourself! It's also heated just like the jacuzzi but not as hot as the jacuzzi! The restaurant is a little pricey and the service is slow (sometimes it was way slower than it should be), but I did not mind that much. The drinks were pretty good and the female bartender is very friendly and good!
A special thank you to - I do not completely remember her name - I believe it is Yamil or or something similar, it is a young woman at the front desk, she is very pleasant! I was glad to see her upon check-out today, so friendly and kind! A NOTE ABOUT THE WIFI - The WiFi here was so good, I didn't even need a laptop - it was just as good WiFi as I have at home. Truly terrific!
Really quiet too. I did not hear the coquis and I did not hear anyone talking or making noise of any kind. I had a corner room on the 5th floor.
Thank you to all!
- Official Description (provided by the hotel):
- DoubleTree by Hilton Hotel San Juan is located in the popular Condado area of Puerto Rico's capital city. This modern, full-service hotel offers a wonderful balance of relaxed comfort and warm hospitality conveyed by a signature warm DoubleTree chocolate chip cookie on arrival. Stay within walking distance of sandy Puerto Rico beaches, museums and casinos. Our location is ideal, just three miles from the historic district of Old San Juan and only five miles from San Juan's Luis Munoz Martin International Airport. Contemporary guest rooms and executive accommodations include in-room conveniences like a 32-inch flat-screen TV, MP3 clock radio, WiFi access, microwave, mini-fridge, and plush beds for a comfortable night's sleep. Enjoy a choice of dining options showcasing Asian, Caribbean and international cuisines. Relax in tropical surrounds in the private courtyard with a sparkling outdoor pool with whirlpool. Unwind with a spa treatment or work out in the 24-hour fitness center, featuring cardio equipment and free weights. ... more less
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- Also Known As:
- Doubletree By Hilton San Juan Hotel San Juan
- Doubletree San Juan
- San Juan Doubletree
- Best Western San Juan
- San Juan Best Western
- Hotel Pierre Puerto Rico