Stayed here for a 5 night business trip. The hotel is well located to go in and out fast into the main highway. There is no beach adjacent or at the hotel but close. The restaurants are very good. Rooms are well kept and the work area in it is very comfortable. Noticed that in some areas the property is starting to show some wear, specially hall carpet and around the pool.
Breakfast is better than other hotels and the staff is friendly and very helpful, as the majority of PR hotels. They offered a managers cocktail one afternoon.
I had a negotiated rate by my employer, however when I got the bill I was being charged $32.22 per day for a "Service Charge." This isn't/wasn't disclosed anywhere. They reversed it on my bill eventually, but this kind of thing is not pleasing. I also suggested that the valet parking should be elected at check in, and billed to the hotel room automatically. I had to stamp my valet parking everyday.
I will consider this property again, (I travel here 12 -15 times a year) basically for the ease of location, room layout and the breakfast.
- Official Description (provided by the hotel):
- DoubleTree by Hilton Hotel San Juan is located in the popular Condado area of Puerto Rico's capital city. This modern, full-service hotel offers a wonderful balance of relaxed comfort and warm hospitality conveyed by a signature warm DoubleTree chocolate chip cookie on arrival. Stay within walking distance of sandy Puerto Rico beaches, museums and casinos. Our location is ideal, just three miles from the historic district of Old San Juan and only five miles from San Juan's Luis Munoz Martin International Airport. Contemporary guest rooms and executive accommodations include in-room conveniences like a 32-inch flat-screen TV, MP3 clock radio, WiFi access, microwave, mini-fridge, and plush beds for a comfortable night's sleep. Enjoy a choice of dining options showcasing Asian, Caribbean and international cuisines. Relax in tropical surrounds in the private courtyard with a sparkling outdoor pool with whirlpool. Unwind with a spa treatment or work out in the 24-hour fitness center, featuring cardio equipment and free weights. ... more less
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- Also Known As:
- Doubletree By Hilton San Juan Hotel San Juan
- Doubletree San Juan
- San Juan Doubletree
- Best Western San Juan
- San Juan Best Western
- Hotel Pierre Puerto Rico