Stayed here for a 5 night business trip. The hotel is well located to go in and out fast into the main highway. There is no beach adjacent or at the hotel but close. The restaurants are very good. Rooms are well kept and the work area in it is very comfortable. Noticed that in some areas the property is starting to show some wear, specially hall carpet and around the pool.
Breakfast is better than other hotels and the staff is friendly and very helpful, as the majority of PR hotels. They offered a managers cocktail one afternoon.
I had a negotiated rate by my employer, however when I got the bill I was being charged $32.22 per day for a "Service Charge." This isn't/wasn't disclosed anywhere. They reversed it on my bill eventually, but this kind of thing is not pleasing. I also suggested that the valet parking should be elected at check in, and billed to the hotel room automatically. I had to stamp my valet parking everyday.
I will consider this property again, (I travel here 12 -15 times a year) basically for the ease of location, room layout and the breakfast.
- Official Description (provided by the hotel):
- Our Guest Rooms are equipped with a 32” Flat Screen TV with Premium HBO. Flexible work area features, a large desk, ergonomic chair, phone with voice mail and complimentary high-speed and wireless internet. Each guest room offers coffee service by Wolfgang Puck, refrigerator, microwave and MP3 compatible alarm clocks. For extraordinary meals, enjoy the finest in regional and international cuisines at one of our four restaurants, serving breakfast, lunch and dinner daily. ... more less
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- Also Known As:
- Doubletree By Hilton San Juan Hotel San Juan
- Doubletree San Juan
- San Juan Doubletree
- Best Western San Juan
- San Juan Best Western
- Hotel Pierre Puerto Rico