We stayed at the Doubletree June 30 - July 3, 2012... it was our 3rd stay at the hotel over the past couple years. We were in San Juan for our mom's funeral which was very stressful to say the least. The entire staff was incredibly friendly and completely service oriented... would especially like to thank Paula in in-house reservations and Rafael at the front desk. Everyone from the bell staff and valet to housekeeping and the front desk deserve to know what an outstanding job they do. I had the opportunity to thank Bo, the operations manager after checking out and extend my thoughts and appreciation... this is a beautiful totally renovated hotel with a very contemporary decor. It's location is in the heart of Condado with great authentic Puerto Rican dining within easy walking distance. Our trip could not have been better... we are very grateful to the entire team at this hotel... simply the best!