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“Average place.” 3 of 5 stars
Review of At Wind Chimes Boutique Hotel

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At Wind Chimes Boutique Hotel
2.5 of 5 Hotel   |   1750 McLeary Ave | Condado, San Juan 00911, Puerto Rico   |  
Hotel website
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Hotel amenities
Ranked #26 of 47 hotels in San Juan
Gothenburg, Sweden
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
“Average place.”
3 of 5 stars Reviewed March 18, 2013 via mobile

Pool is nice if you want to refresh from your long flights.

Good jumping off point for most of what PR has to offer.

Quizzical as to why the front desk customer service (owner?) is awful when the rest of the staff offers above-level service.

Unless you are familiar with central/south American accommodations, you will find the musty smell and roaches off-putting.

  • Stayed January 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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426 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
New Berlin, Pennsylvania
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed March 12, 2013

My new wife and I and my parents stayed here on 3/10/13-3/11/13. The Inn was situated two blocks from the beach and that’s the only plus. Other than that it was in in a crime area about 2 blocks from the inn. The pictures on the website were not at all what it looked like. My wife and I stayed in room 102 which was just outside the main door and also at the check in desk. You could hear every word/noise up to about midnight then at 6am the fun really started with the banging around and loud talking. Our door was paper thin and so were the walls. NO bath tub just a shower stall….My parent’s room was even worse. Their room smells so musty and mildewed that you could hardly stand it. My dad said the faucet was falling off of the sink, TV didn’t work at all and ceiling fan rattled all night. For my 78 yo parents, they didn’t need a place like this to stay. We paid $125 per night which I wouldn’t have given $40 for. Do NOT stay at this Inn. Awful place…..

Room Tip: There is none...Dont stay here.........
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  • Stayed March 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
los angeles
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed March 11, 2013

The hotel is very pretty and our room was large but very little else to recommend it.
It is around a curve on a very busy street, the problem is that there is nowhere to pull in if you are driving. The next problem we had was finding someone to let us in. We waited about 10 minutes before someone (the gardener holding a sprayer with bug spray) opened the courtyard door. There was no one at the desk. Then 3 housekeepers and another gardener (holding a gas mask for spraying) were all very nice and hurried trying to find someone to help us. We waited about 25 minutes before someone showed (this was at 3:00, an hour after check in time, so one would think that some one should be there). The desk clerk was efficient but no apology for our 35 minutes of trying to get into the hotel and find a clerk. She was also very nice when she corrected over charging us when I pointed it out. She was also nice telling us that parking was not available although we had requested it with our reservations. Our room was a large room below a lovely deck, next to the pool equipment and the door is just across from the laundry. So the smell of fabric softener plus the lingering bug spray smell and the not-pleasant constant hum of the little pool waterfall made for a very unpleasant stay.

It is not near town but we knew that so can't complain,and there are a few local restaurants and a supermarket in walking distance. But there is no benefit in staying here especially when you are given the dungeon room.

  • Stayed March 2013, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kontich, Belgium
Senior Contributor
46 reviews 46 reviews
25 hotel reviews
Reviews in 33 cities Reviews in 33 cities
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed March 9, 2013

Of course, the price we paid is reasonable for a hotel in that region of San Juan, but we at least expected a clean room. The bathroom is really disgusting and everywhere we looked we found black hairs, even in the bed... quite strange as we are both blond. We had a room on the ground floor, which was very noisy and also very dark. To end with a positive note: some staff members are quite friendly (others are extremely the opposite) and the region is nice and safe. However, two blocks further away from Condado, I wouldn't feel safe at night... So ask very good which directions to go and which not to go...

  • Stayed February 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
Reviews in 21 cities Reviews in 21 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed February 25, 2013

If you are looking at this hotel as an option then I suspect you have realised that hotels in SJ are not cheap. Having read the previous reviews and now having stayed for 4 nights I would say that I was happy with my choice. Overall this hotel is good value for money as long as you realise that it is a 10 minute walk to any bars/restaurants in Condado and that the pool is small and really just a dipping pool with 2 or 3 sun loungers. I actually was not overly impressed with SJ as a city and decided to spend a day on the island of Culebra which I HIGHLY recommend if you want to laze on an amazing beach for the day, if at all possible though bring some food with you as the choice there is not great.

  • Stayed February 2013, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
chicago
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed February 14, 2013

Just got back from a five day trip in San Juan. On the plus side: the location was in a nice residential neighborhood called Ocean Park with an uncrowded beach and numerous restaurants nearby, especially in the adjacent Condado district. The place is charming with courtyards, a deck and a pool. Staff was nice and helpful. On the minus side: the room had a musty smell and needed a good airing out. Could use a paint job too. Price was way too expensive.

Room Tip: Find a room that has adequate vetnilation
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  • Stayed February 2013, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 13, 2013 via mobile

Booked this hotel for a very low price ,and did not expect much. The outside and security to get in was really good.
A really nice and effective welcome met us in reception. Furniture and decor was very tasteful, everything was clean and fresh, there is a small pool and a nice little garden. Breakfast is at a sister hotel just nearby.
Our room was not big but enough for us two, with a big and comfortable bed. This hotel is a nice surprice.
Beach is 5 min walk away, the neighbourhood is of the better kind. To go to old town or to central San Juan, the buses run
Just a few minutes walk away, nr 21 or 53. Have 75 cents in coins, no bills.
All in all, if we come back to San Juan ,this will be the hotel we will try to book first.
Raimo/ Kristin

Stayed February 2013, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about At Wind Chimes Boutique Hotel

Address: 1750 McLeary Ave | Condado, San Juan 00911, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > San Juan
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
Ranked #26 of 47 hotels in San Juan
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — At Wind Chimes Boutique Hotel 2.5*
Official Description (provided by the hotel):
A truly intimate boutique hotel, At Wind Chimes Inn is a restored Colonial Spanish Villa located in Condado, San Juan. The inn is a short block away from the nicest beach on the North Shore. Our tropical rooms have 10' ceilings, terracotta floors & private bathrooms, A/C, and basic cable TV. WIFI is available in the common areas. Visit our famous Tiki Boat Bar! ... more   less 
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Also Known As:
At Wind Chimes Hotel San Juan
Hotel At Wind Chimes
Wind Chimes Inn

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