Sheraton Old San Juan Hotel and Casino is close to Old San Juan port. The location of the hotel is excellent. From our window, we can see the piers and cruise ships, and also Castillo San Cristobal. Old San Juan is easy walk from the hotel. You can also across the street to take the city free trolley around Old San. The hotel is old, but clean and comfortable. The hotel staffs were not very friendly so you do not feel welcome in there. The front desk staffs check us in, but their faces had no smile. The concierge was the most useless concierge who I never experienced. In the morning, I tried to find the restaurant for coffee and breakfast. Not like other Sheraton, it is not in the lobby. I had to ask the concierge where it is. He was on the phone speaking Spanish for 10-15 min; just let me standing in front of him as I did not exist. Finally, He was done with his phone. He told me to across the street to get coffee. I was shocked and asked “you mean you do not have any restaurant in the hotel at all?” He said “second floor.”
If you cruise Carnival, you can walk to the cruise ship in pier 3. If you cruise Royal Caribbean or Celebrity, the cruise ships are in Pan American port. You can see your ship in your window cross the bay, but cannot get there by walking or ferry. Taxi is about $15-20.
- Official Description (provided by the hotel):
- Sheraton Old San Juan Hotel is situated in the heart of historic and romantic old San Juan. We are ideally located on the waterfront, just a few moments from the docking point of grand cruise ships. We are "Steps from Everything" ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Media 8, Inc., Caribbean Online Mgt Corp., Expedia, Booking.com, BookIt.com, Orbitz, Despegar.com and Hotels.com so you can book your Sheraton Old San Juan Hotel & Casino reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Sheraton Old San Juan Hotel And Casino
- Sheraton Old San Juan Hotel San Juan
- Sheraton San Juan
- San Juan Sheraton
- Old San Juan Sheraton