Okay so giving a balanced review, the hotel is in a fantastic location if you want to explore the old town, and the staff are very helpful and friendly. The rooms are clean and bed was very comfortable. So after a long wonder and few drinks, you also can have a comfortable kip.
As for value you for money, this is a little bit of grey area, you can not but feel that they trade heavily on the location (which is fair enough) but the hotel does need some investment, the room that stayed in (junior suite) was very dated, for the money it cost for the night you would have expected something more impressive, the dinning in the hotel was very limited, with the restaurant being closed on a Monday (did not see that coming) the burger bar was fantastic down stairs, and my wife went crazy for the onion rings. But the hotel really needs a bar lounge, I do think they are missing a trick here. If it was me I would lose some of the slot machines for more resident space.
But to close the location was fantastic, easy to drive to with great parking. If you are going on one of the cruises, a few of the piers are right out side.
If stay here for the location, which is a good call. Save some dollars and get a standard room, it means more cocktails in the old town.
- Official Description (provided by the hotel):
- Sheraton Old San Juan Hotel is situated in the heart of historic and romantic old San Juan. We are ideally located on the waterfront, just a few moments from the docking point of grand cruise ships. We are "Steps from Everything" ... more less
- Reservation Options:
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- Also Known As:
- Sheraton Old San Juan Hotel And Casino
- Sheraton Old San Juan Hotel San Juan
- Sheraton San Juan
- San Juan Sheraton
- Old San Juan Sheraton