Stayed here for a combination of business and pleasure. There were lots of minor issues. The safe was broken. They fixed it by taping the battery door shut, but it kept coming undone. The result was, we would leave the room with the passport and jewelry locked in the safe, and come back and the safe was open because the batteries slipped out.
The smoke alarm was missing, and it took a couple of days before they got around to replacing it.
At 4:00 pm, the room had not been cleaned, and when I checked with the desk, they said, "we clean once every 24 hours"? The room had not been cleaned all day, and they certainly had cleaned it before 4 the previous day, but every 24 hours?
The worst issue for me was the internet. I could not complete a single e-mail without getting booted off the net at least once. Since this was a working trip, I complained to the front desk, and was told they were working on it. I asked one of the tech guys when it may be fixed? A couple of weeks he said.
Also requires a walk to the beach. With so many nice properties on the beach, I would not stay here again.
- Official Description (provided by the hotel):
- With a convenient location just one block from Condado Beach, the Radisson Ambassador Plaza Hotel & Casino offers the kind of warm hospitality, inviting atmosphere and top-notch services that are sure to please both business and leisure travelers. ... more less
- Reservation Options:
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- Also Known As:
- Radisson Ambassador Plaza Hotel And Casino San Juan
- Radisson San Juan
- San Juan Radisson