This hotel did NOT meet my expectations what so ever! I, myself, work at the front desk of a Radisson in Wisconsin and the way I was treated would not be acceptable in our hotel. For one, my credit card was authorized without my consent which almost maxed it out. The lady who checked me in was a complete snob and nobody aknowledged me when I first walked up to the desk and when I asked where I was supposed to check in she rudely rolled her eyes and said have you gotten your keys to your room yet..I said no? which is the reason I'm asking where to check in? She blatantly just took my card and swiped it and said the room was not ready and that she was going to charge me an extra $40 a night for "extra people" which was never stated on my reservation, then continued to tell me that I would be charged ANOTHER $50 a night for some suite?? I was not happy then she said to give the bags to the bellman and stop back in 2 hours. There was no bellman....carried our big suit cases up to the restaurant looking like fools to get some food. We were then told we could order drinks to the room for free with our free drink coupons..they come to the door and charge us $8 ..it was charge after charge after charge that was not expected. complained to at least 5 different people including 2 managers and nobody seemed to care!! HORRIBLE SERVICE avoid if you can unless you want NO money when youre finished.
If you ask for a room that has any sort of view to the ocean, expect to look at a brick wall. Got st...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.