Our group of about 50 stayed 5 nights from Wednesday. I like the fact of having a balcony but someone could easily climb over the rail from another room, so lock your door to it. My shower had a leaking seal that created water on the floor and it was reported 3 times and no one fixed it. Quite a few guest including myself had problems opening the door and that was not addressed - so hopefully you are not in a hurry and need to get in fast. The bed is just a nice futon so if you have trouble getting up don't do this hotel. I also had a roach in the room on the ironing board and a mouse that was in the return air vent. The last night of the stay I awaken with about 6 insect bites on one leg and 3 on the other, WHAT THE HECK! I was dinner over night. Staff nice but did nothing about my concerns at checkout nearly said they would report it for the next guest want have a problem, don't see that happening. Pay attention to bill, group rate hold on card was suppose to be $100, came up $200 and took forever to get off. I did enjoy all the other staff. Hotel needs some painting.
- Official Description (provided by the hotel):
- The Condado Plaza Hilton, the only luxury hotel overlooking both the Atlantic Ocean and Condado Lagoon, is an enchanting alternative to typical San Juan hotels. Our unique location boasts cool ocean breezes, breathtaking sunsets, and a shimmering, protected beach. Whether you're traveling for work or play, this sparkling hotel offers it all, superb dining options including the award-wining Pikayo restaurant, elegant event venues, three glistening pools, water slide, a 24-hour casino, waterports, 24-hour fitness center, tennis, poolside massage and a bubbling nightlife. ... more less
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- Also Known As:
- Conrad San Juan Condado Plaza Hotel San Juan
- San Juan Conrad
- Condado Plaza Hotel San Juan
- Hotel Resort Wyndham