This hotel is terrible! First mistake booking room on booking.com. Second mistake was expecting a decent room, wasn't looking for luxury but necessities would have been nice. There is no safe as listed on line so we didn't leave anything in the room. AC never got below 78 even on turbo setting. No clock in room, only 1 plug to charge phone which is across the room & 5 feet high so leaves hanging under tv. The sink constantly dripped, shower was wet when we got here. Worst of all a big red sign said do not put paper in toilet, but a tiny sign says a $250 fee for stopping up toilet. There is only a chain lock on the door & I can break in that if I wanted so we,2 women, didn't feel very safe. We originally booked 3 nights, based upon reviews we read &e can barely take 1. The hotel refused to refund us the 2 nights we didn't stay, booking.com refused to help either. Its not worth the $400 for 3 nights & they should be ashamed asking that much.
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- Also Known As:
- Iberia Hotel San Juan