Showed up early and the door was locked. There was a sign that said ring the bell. I did that several times and got no response... I then walked around the building to see if there was another door. No such luck. Since I was earlier than 3pm I went to the beach for a fewhours then came back after 3pm. After 3pm I had the same response... meaning no response. So I went looking for another room. Even had a woman at the front desk of another hotel call Hotel Iberia and there was NO ANSWER. After several attemps, I did end up with a room at the Coral Princess Hotel. Much nicer and a bit more expensive but at least they let me in the door.
I am still waiting to see if Hotel Iberia tries to charge me for a room I had no access too...

The staff was friendly and genuine and took a lot of time to explain the area, things to do, how to get around, and even some history. Everyone working there seemed to enjoy their job and I felt safe and at home. The reception was available all night, just in case anything happened.

The staff clearly put effort into making the rooms comfortable - the room smelled very clean upon arrival, the air conditioning had been turned on to cool the room down, towels were replaced and beds were made each day, and they even folded some of our laundry. Unfortunately this did not make up for the poor physical condition of the room. The tiles were stained, the mirror was corroded, and most annoyingly the water took 10-15 minutes to get "hot".

Location was mediocre - there was a nice plaza/beach within walking distance, and a supermarket across the street, but you still have to drive to Old San Juan.

This hotel was very reminiscent of the guest houses you will find in SE Asia for $10-15 per night; unfortunately the cost here is >$100 per night so the quality is a little disappointing. That said, it was still $40 cheaper than anything else in San Juan at the time of booking so I can't complain too much.

I would definitely stay at Hotel Iberia again. The first reason why is the staff. From the moment we walked in the door, they were nothing but helpful and friendly. They were informative, offered suggestions on where to go, where to eat, etc etc. The second reason is the charm of the hotel. The lobby is just...cute. And the rest of the hotel definitely has charm. It's an old building; don't expect anything modern. But the AC in our room worked great, and we had a nice flat screen TV mounted on the wall. The room was a little sparse, but had everything we needed.
Hotel was pretty easy to find (with directions) and a nice location. I would stay again!

We used this as "base camp" for our explorations of PR. It was great! The staff are very nice and the location is within walking distance of Ashford Ave (food, night life, people watching, the Hagen Daz store, shopping, etc).
They also have parking for rental cars and a grocery store next door.
The rooms were as to be expected, but very clean. We would stay again!