I was a little nervous when I booked my room after reading some of the reviews posted here on Travel Advisor. I am a huge fan of TA because I find more often than not the reviews are pretty good by honest people like me that just want to inform others. I can tell you that I was very happy with my stay here. The staff greeted us warmly and checked us in quickly. I had booked an ocean view balcony junior suite, we had a view of the ocean but it was obstructed. We did have an excellent view of the lagoon and the city which was beautiful. From our 10th floor perspective I was very happy with what I received for the price. I saw a lot of complaints regarding the ocean view, but staying in the towers was a real blessing for us. It was very quiet with no children running around on our floor. The food and drinks were expensive, but because of prior reviews we were ready for that. A burger from the bar cost just under $15 which tasted very good. Our service was excellent but the bartenders were a little slow. Loved the Pina Colada’s, but at $12 each the bill adds up with you fast. Happy Hour was not wasted on us because rum drinks with Don Q were only $6. The hotel was very nice, pools and areas to relax were top notch. Lay on a lawn chair or in a hammock and just relax. To save a little money there is a Subway right off property and there are several other chain restaurants nearby that are a short cab ride or walk if you are feeling energetic to cut down on cost. The Concierge was helpful in picking out the tours we wanted but she sure didn’t seem like she wanted to be there, she was not the norm as others we dealt with were very pleased to help. The staff out front can get you cab, answer questions about restaurants or places to see and are great about letting you know how much things should cost and make you feel like they are happy you asked and not an inconvenience. We plan on making a trip back in the near future and the Hilton without exception will be where we will stay.
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