We booked this hotel to stay for one night when we flew into Puerto Rico before boarding a cruise ship. I made my decision based on the "Hilton" name and the pictures on thier website. The hotel was EXACTLY as it appears in the pictures. It is beautiful, clean, and the rooms are so spacious and beautiful. We knew the moment we got there, that we would be taking our next vacation at this hotel.
The service was excellent. A special shout out to the first person we made contact with, Julio, at the front desk. He seemed as happy to be there as we were. He was all smiles, kind, fun, informative, and a pleasant surprise to our day. Also very appreciated was the male server withing Starbucks in the lobby. I'm so sorry I didn't get his name but my husband and I loved talking to him and the service was great. The bartenders out at the swim up bar were right there to take your order and even the girl at the towel desk was very kind.
This must be a great place to work because the employees are terrific! Would advise anyone to go and enjoy this hotel. You will love the beach area, the lounge chairs at the pool, but most of all, the service.
- Official Description (provided by the hotel):
- The Caribe Hilton Hotel, one of the most luxurious hotels in Puerto Rico, is set on an exclusive peninsula, made up of 17 acres of lush tropical gardens. This Puerto Rico Hilton is ideally situated between historic old San Juan and the exciting Condado area, offering a secluded beach, lavish accommodations and amenities tailored to families, couples and business travelers alike. This San Juan hotel is just a 15-minute drive from Luis Munoz Marin Airport and five minutes from San Juan's new Convention Center. ... more less
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- Also Known As:
- Caribe Hilton San Juan Hotel San Juan
- Hilton Hotel San Juan
- Hilton Hotel Caribe
- Hilton San Juan
- San Juan Caribe Hilton Hotel