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“Nice hotel close to Old san Juan” 4 of 5 stars
Review of Caribe Hilton San Juan

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Caribe Hilton San Juan
4.0 of 5 Hotel   |   1 San Geronimo Street, San Juan 00901, Puerto Rico   |  
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Ranked #15 of 46 Hotels in San Juan
Atlanta, Georgia
Contributor
20 reviews 20 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
26 helpful votes 26 helpful votes
“Nice hotel close to Old san Juan”
4 of 5 stars Reviewed July 29, 2011

I brought my boyfriend to Culebra for his birthday, and on the morning of our last full day there, our rented villa flooded and we decided to head back to the mainland a day early. My boyfriend used his Honors points to book us a room last-minute here. It was a very nice stay.
As with all Hiltons I've been to, the bed was super comfy. The bathroom was big and fancy.
Outside, there are a lot of activityoptions. There is a private area of beach for hotel-stayers, with rental options for kayaks and other goodies. A pier that you can walk out on to. There are two pools to swim in, hot tubs, outdoor bars.
We picked up a cab to Old San Juan the next morning and took a 10-minute drive over there, You could probably walk if you had time and energy!
The only complaint I had was that the drink prices at the indoor bar were steep - $11 each for a rum & coke and jack & coke. Other than that, a nice hotel. Would stay here again!

  • Stayed July 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,740 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dallas, Texas
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed July 29, 2011

I usually stay at this hotel before departing San Juan.. It's just about 15 minutes from the airport. Yes, it's a little pricey, but service is important to me, as well as cleanliness and I always get it here. The small beach is very private and the gardens are inviting. Free Wi-Fi at the Starbucks at the lobby. Security is excelent. Ask for a room with a view or you'll get one that looks at the back of the building..

  • Stayed May 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Poughquag, NY
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed July 28, 2011

Just got back from a week's vacation at the Caribe Hilton. Although the reviews state that the hotel restaurants were pricey, the prices were about average for the area. You have to remember it's an island and many food items are shipped here. The hotel was "dated" but was not a bad experience. Typical Hilton Hotel that is sprawling, reminded me of the Hilton in Hawaii. As for the room, we had a room in the Hilton Towers that was clean, modern with a huge bathroom shower. Our view was ocean view but it seems all rooms overlook a "roof" area down below. The beach area is a nice "cove" that isn't too far from the pool with hammocks nearby. One downfall is that there is an abandoned "Normandie" hotel next door. Boarded up windows and broken windows you could view from the beach area. Hilton should but that property as it's an eyesore to their hotel. If you want hustle and bustle, get a hotel in the "hotel zone" just down the road. Many restaurants to go to at night and people walking up and down the street. We had the breakfast buffet which was always very well stocked. I didn't find any problem with service at the hotel, everyone seemed very accommodating, no wait for check in at all and we came in on a Saturday. If I were to go back, I'd probably stay somewhere in the hotel zone as this hotel with it's abandoned neighbor hotel was a bit creepy!

  • Stayed July 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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Algonquin, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 28, 2011

Stayed for 1 week on vacation. The pool and beach area are awesome, staff is friendly and helpful especially the Bartenders. Has a very nice open lobby and close to things to do.

  • Stayed April 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Lakewood, Washington
Top Contributor
194 reviews 194 reviews
39 hotel reviews
Reviews in 76 cities Reviews in 76 cities
97 helpful votes 97 helpful votes
5 of 5 stars Reviewed July 28, 2011

Situated on a peninsula just outside of Old San Juan, this hotel is a fine place to stay while visiting this amazing island. The customer service is wonderful and the resort sports plenty of places to eat, drink, and satisfy your need to be on the beach. Highly recommend!

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  • Stayed April 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Houston, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 28, 2011

Stayed at the Caribe Hilton for 2 nights before taking a cruise. Great hotel! Many different restaurants to choose from on site. Plenty of chairs around pool and beach area. Room was spacious and very comfortable bed. Great selection for breakfast. Beautiful grounds. Would recommend this hotel to everyone.

  • Stayed July 2011, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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North Carolina
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed July 27, 2011

Although the pool and gardens at this hotel are quite lovely, the staff is less than friendly and the accommodations quite dated. The facility is in serious need of renovation. Not a good value and certainly below Hilton standards.

  • Stayed July 2011, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Caribe Hilton San Juan

Address: 1 San Geronimo Street, San Juan 00901, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > San Juan
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in San Juan
#5 On the Beach Hotel in San Juan
#8 Luxury Hotel in San Juan
#11 Romantic Hotel in San Juan
#12 Business Hotel in San Juan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Caribe Hilton San Juan 4*
Official Description (provided by the hotel):
The Caribe Hilton hotel, one of the most luxurious hotels in Puerto Rico, is set on an exclusive peninsula, made up of 17 acres of lush tropical gardens. This Puerto Rico Hilton is ideally situated between historic old San Juan and the exciting Condado area, offering a secluded beach, lavish accommodations and amenities tailored to families, couples and business travelers alike. This San Juan hotel is just a 15-minute drive from Luis Munoz Marin Airport and five minutes from San Juan's new Convention Center. ... more   less 
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Also Known As:
Caribe Hilton San Juan Hotel San Juan
Hilton Hotel San Juan
Hilton Hotel Caribe
Hilton San Juan
San Juan Caribe Hilton Hotel

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