My family of four stayed at the Caribe Hilton last month. We had a tremendous view. The restaurants on site had great food and friendly staff. The infinity pool was beautiful and fun for my 8 and 9 year old daughters. The beach area was hotel-only accessible with a swimming area that was very safe and calm but still had beautiful fish and snorkeling. It was a quick cab ride to charming Old San Juan restaurants and shopping.
My daughter lost her beloved stuffed animal and the staff was very compassionate and understanding and did everything they could to find the lovey and make things right! A week later, the manager sent it home to us via Fed Ex with a letter and photos from the stuffed animal explaining that he was sorry he had to stay behind and vacation there himself! I cried.
I would tell anyone that this is the best place to stay in the San Juan vicinity. And we did visit many beautiful hotels in the area. The other hotels were beautiful, but their beaches were not as calm as the Caribe Hilton.
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