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“Perfect Getaway” 4 of 5 stars
Review of Marriott San Juan Resort & Stellaris Casino

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Marriott San Juan Resort & Stellaris Casino
4.0 of 5 Resort   |   1309 Ashford Ave, San Juan 00907, Puerto Rico   |  
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Ranked #6 of 44 hotels in San Juan
New York City, New York
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Perfect Getaway”
4 of 5 stars Reviewed May 17, 2013

Great four-day getaway from NY. My wife and I have stayed here at least 5 times and always enjoy it. Last time with the kids, this time just the 2 of us. Relaxing pool area, good happy hour (service from the ladies better than the guys). Friendly staff and very comfortable, clean, spacious room at an affordable price. One of the best features is nice variety of restaurants within short walking distance of hotel. Will be back!

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 16, 2013 via mobile

I visit often and it gets better every time. Relaxing at the pool is the best and Jeanette R. makes the visit worthwhile. She keeps us entertained while keeping hydrated. Leonel and Joaner keeps things hopping.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 15, 2013 via mobile

Stopped in to celebrate a friends birthday. We had dinner in the restaurant at the Casino. It was a lavish buffet filled with great food and drinks. Nearly every delicious kind of seafood your heart could ever desire. It was a paradise.
Our server Johnathan was extremely knowledgable and accommodating.
The entire dinner, from cocktails to dinner to dessert was simply superb. They've got it and do it right! Will definitely return!

  • Stayed April 2013
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 15, 2013

I just returned from a stay at this hotel and could not be happier. While the property is well maintained, in a great location with a great view, and had a great coffee shop and drinks at the bar, what puts this rating at a 5 was the service. I can't say enough how the staff went above and beyond to accommodate our every need. They were incredibly polite and helpful and made our stay warm and welcome. I am so thrilled we chose this hotel and will definitely be back.
Also, the gym is huge and has cold mint towels waiting for you to cool off, a very nice touch. The ladies at the coffee shop were also wonderful, and the bartender Jennifer treated us like we had been friends for years. The men working the beach to put up umbrellas and chairs work hard in the hot sun and are very friendly as well.

Room Tip: It's worth the upgrade to the ocean view room- The balcony is great to view, hear the waves cras...
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  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Hampshire
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 15, 2013

We just got back yesterday from a wonderful stay at the Marriott. This hotel is in a fantastic location. Staff were nothing short of exceptional and the hotel itself is beautiful. We would definitely stay there again. The only thing negative that I would say would be about the price of the drinks. A beer in the lobby bar was 8.00....a little steep! But otherwise this is a great place to stay and we will be back.

  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
southernsurprise
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
Reviews in 15 cities Reviews in 15 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed May 14, 2013

Spent my honeymoon in San Juan at the Marriott San Juan Resort and Stellaris Casino. If you are looking for a secluded beach to enjoy, this may not be your spot, as San Juan is a major beach city (Just imagine ATL having a beach). I enjoyed it because it allowed my husband to have a good time, and I was able to enjoy the beach.

The hotel is beautiful. The staff is very friendly and helpful. You get a rum punch when you check in, and if rooms are available, they are willing to upgrade your room. The room is nice. We had a corner room so it was larger than other rooms. The front of the room was the city view, and the corner was the ocean view; the patios do have furniture. The bathrooms are clean and include bath and body works products. There is a clothes line in the shower to hang wet bathing suits. The air conditioner in the room is automatic and will not go below 72. When you open the room door or the patio door, the air cuts off. I am not sure if the AC was not working correctly or if it was just that hot outside, but i was never "cool" in the room.

The hallways are a little warm, but the elevators move quick and the lobby and casino are a lot cooler. The casino is small, but nice. Two roulette tables ($2 minimum), a few black jack tables, poker tables, and a lot of slots. The bar in the looby is EXPENSIVE (walk a block to Walgreens and get your own beverages). There is a band in the lobby Thursday-Sunday and that was very entertaining.

The pool is large and fun! The bar is not open often and when it is, it's expensive. The beach is clean and you have access to chairs and umbrellas. The hotel offers activities throughout the day. We rented bikes for a few hours and that was nice.

The hotel is walking distance to a lot of good resturants (don't pay for Hotel food). There is a hospital two blocks away, a Starbucks across the street, Walgreens and Baskin Robbins are a block away.

I will return....

Room Tip: The corner rooms are bigger than other rooms, but the AC does not kick like you may want it to.
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco
Senior Contributor
38 reviews 38 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed May 13, 2013

Hotel: Beautiful lobby and nice bar and club area. Live music on weekends - Great band!. Casino is small but fun, clean and exciting as you can make it.
Staff: Stellar! Every single staff, from bellhops, security, front desk to maid were really nice, all smiles and eager to help. A shout out to Ileanna at the front desk who helped us switch rooms, to a slightly bigger one.
Facilties: Nice, they have everything the typical resort has, including the charis, umbrellas, towel service, beach activities.. good pools, one waterslide that was short and your kids will like. Nice swimup bar though it wasn't open all the time. Pool area is separated from beach - plus for when it was windy, minus for when it was sunny.
Location: Great location - great beach in front, Starbucks, Walgreens and a LOT of good restarurants on Ashford right in front of the hotel. Don;t bother renting a car unless you're doing a road trip. take a cab into Old San Juan; all other excursions (dining out, clubbing, diving, ziplining, fishing, etc.) will have a pick up service, or is a short cab ride away. Use Isla Grande airport to get to other islands.
Food: Good, but pricey. Dinner at Vista was very good, breakfast was overpriced for ordinary.
Overall: great hotel, though a bit expensive

Room Tip: If you can, choose the Pool/Ocean view WEST facing rooms in Tower. Then you can see pool, city and b...
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Marriott San Juan Resort & Stellaris Casino

Also Known As:
Marriott San Juan Resort & Stellaris Hotel San Juan
Marriott San Juan Resort & Stellaris Hotel
Marriott San Juan Resort And Stellaris Casino
Marriott San Juan
San Juan Marriott
Address: 1309 Ashford Ave, San Juan 00907, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > San Juan
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotel in San Juan
#2 Casino Hotel in San Juan
#4 Luxury Hotel in San Juan
#5 Family Hotel in San Juan
#7 Business Hotel in San Juan
#12 Romantic Hotel in San Juan
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Marriott San Juan Resort & Stellaris Casino 4*
Official Description (provided by the hotel):
Only five miles from Luis Munoz International Airport, located in the prestigious Condado neighborhood of San Juan in a highly desirable beachfront location only minutes from numerous restaurants and bars.The property boasts 513 spacious guest rooms and 12 suites, most with spectacular Atlantic Ocean views; the 24 hour Stellaris Casino on site, two outdoor pools, two lighted tennis courts and Ocean Club Wellness Center that features a wide array of massages and treatments in addition to the health club.Food & Beverage offerings include La Vista Latin Grill, La Isla Beach Bar & Grill, La Isla Pool Bar, Wan Chai Noodle Bar, Coffee Merchant and the ultra chic Red Coral Lounge.Come and enjoy the comfortand atmosphere of everything this "Caribbean Cosmoplitan Beach Club" has to offer. ... more   less 
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