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Marriott San Juan Resort & Stellaris Casino: Traveler Reviews

4.0 of 5
1309 Ashford Ave, San Juan 00907, Puerto Rico
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Marriott San Juan Resort & Stellaris Casino
Ranked #5 of 44 hotels in San Juan
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2,091 reviews from our community

Traveler rating
    831
    884
    231
    92
    53
See reviews for
Families
522
 
Couples
763
 
Solo
68
 
Business
146
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Columbus, Ohio
1 review
3 helpful votes 3 helpful votes
“Beautiful view and pool.”
4 of 5 stars Reviewed January 13, 2013 via mobile

We stayed before our cruise. Trip from the airport is a little long just because of traffic, but this hotel is a short ride away from Old San Juan and the cruise terminal. Hotel is clean, staff friendly. Our room wasn't ready when we got there so the hold your luggage allow you to change into swim suits and head to the pool. They call your cell when the room is ready. Large relaxing pool. Beach is clean. Food was the only down fall. It is just average and highly over priced. Stay in an ocean front room. Beautiful views and peaceful.

  • Stayed October 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
Ask Ocean323 about Marriott San Juan Resort & Stellaris Casino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, Missouri
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
“Good Hotel”
4 of 5 stars Reviewed January 12, 2013

Good hotel on the beach. Room was spacious and very clean. Excellent Marriott bed. Great staff in the hotel including the concierge lounge. Good times can be had in the casino! Drink prices in all bar areas are definitely pricey!

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
Ask CorporatePilot62 about Marriott San Juan Resort & Stellaris Casino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bayamon, Puerto Rico
2 reviews
“Great Hotel”
5 of 5 stars Reviewed January 12, 2013

I stayed there after my wedding and it was awesome. Check-in was very fast. They sent me later a complimentary bottle and a gift. Room service was great and fast. The hotel has a great location in which you can walk and visit stores, restaurants and other activities without having to get into a car.

Room Tip: Corner rooms are comfortable and have a great view.
See more room tips
  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Luis E about Marriott San Juan Resort & Stellaris Casino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“Nice stay but OVERPRICED”
4 of 5 stars Reviewed January 11, 2013

We are here now, on our last night stay. We have been here three days. We are headed from here to St. Croix. We booked on hotels.com and saved about $60 on a partial ocean view room. We came here from Seattle, WA on the red eye, we got to the hotel about 1:30 and had the choice with a lower room ready right away or to wait for a higher room. We really appreciated this choice! We did end up going in the lower room and it has been lovely. We have enjoyed our room and balcony. The bed is very comfortable and the room is spacious for two.

Our complaints lie outside of the room itself. The restaurants, room service and bars and ridiculously overpriced. We would have enjoyed the ease of eating while at the pool but could bring ourselves to pay $18 for a sandwich. There is a great little burger joint across the street, Buns, and we found ourselves there for a quick lunch daily. One other small complaint is the beach is CROWDED with chair everywhere; it is difficult enjoying your time down there with 150 other people. The pool is more spacious with lots of seating; we found ourselves there most of the time.

This hotel is in a great area, we loved walking to dinner and for drinks. We ate at Via Appia, Ropa Vieja, and Tijuana; we enjoyed all of the restaurants.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
Ask Bensi108 about Marriott San Juan Resort & Stellaris Casino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Senior Contributor
47 reviews 47 reviews
16 hotel reviews
Reviews in 22 cities Reviews in 22 cities
28 helpful votes 28 helpful votes
“day pass experience”
4 of 5 stars Reviewed January 11, 2013

Where do you go after a cruise (8 am) and your
flight home is late afternoon? 1st choice, to the Marriott.
Our day pass did the trick - full use of the
fitness centre, towels, pool and slide, sauna, beach
facilities, and la Isla Restaurant and Bar with its
Beer, sandwiches, food wraps. (We'll do this
again). 2nd choice - to be downtown touring
and shopping. We decided, our wallets needed a wee rest before
journeying back to Canada. No offence San Juan, you are
a beautiful city. We've become acquainted several times over the years.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
Ask eyewander about Marriott San Juan Resort & Stellaris Casino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Marriott San Juan Resort & Stellaris Casino

Also Known As:
Marriott San Juan Resort And Stellaris Casino
Marriott San Juan Resort & Stellaris Hotel
Marriott San Juan Resort & Stellaris Hotel San Juan
Marriott San Juan
San Juan Marriott
Address: 1309 Ashford Ave, San Juan 00907, Puerto Rico
Phone Number:
Region: Caribbean > Puerto Rico > San Juan
Amenities:
Bar/Lounge Beach Business Center Casino Fitness Center Kids Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotels in San Juan
#2 Casino Hotels in San Juan
#4 Family Hotels in San Juan
#4 Luxury Hotels in San Juan
#5 Business Hotels in San Juan
#13 Romantic Hotels in San Juan
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Only five miles from Luis Munoz International Airport, located in the prestigious Condado neighborhood of San Juan in a highly desirable beachfront location only minutes from numerous restaurants and bars.The property boasts 513 spacious guest rooms and 12 suites, most with spectacular Atlantic Ocean views; the 24 hour Stellaris Casino on site, two outdoor pools, two lighted tennis courts and Ocean Club Wellness Center that features a wide array of massages and treatments in addition to the health club.Food & Beverage offerings include La Vista Latin Grill, La Isla Beach Bar & Grill, La Isla Pool Bar, Wan Chai Noodle Bar, Coffee Merchant and the ultra chic Red Coral Lounge.Come and enjoy the comfortand atmosphere of everything this "Caribbean Cosmoplitan Beach Club" has to offer. ... more   less 
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Marriott San Juan Resort & Stellaris Casino
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