We just returned from Puerto Rico last week and because tripadvisor reviews were such a great help to me during planning, I thought I would do my part and write a review.
Now mind you, I am a person who realizes that I am on vacation and that the culture anywhere I go is going to be different than home. I don't take much seriously when I am on vacation. After all, the purpose is to relax and go with the flow. With that said, the hotel itself is gorgeous!!! The rooftop garden/pool is beautiful as is the entry foyer. The location is optimal as it is close to shopping, food and sights.
My biggest complaint (which is really not a huge deal) was that all the glasses in the room were dirty. We brought some plastic cups from the previous hotel so we used those. No biggie. The bathtub was not the cleanest thing I have ever used, but it was in the corners of the tub so I just stayed away from those sections.
Although I expected it (it is a converted convent after all) the room is really small and smells a bit musty. Again, no biggie. The bose stereo was nice and the flat screen tv was cool for watching tv before bed. HAHAHAHA! We had a haunted phone that would turn it's speaker phone on by itself and refused to hang up. Eventually we just unplugged it after it woke my boyfriend I in the middle of the night. The alley view from our room was nice and the staff, including the parking valets, were super friendly and knowledgeable. The 24 hour water, tea, coffee service was nice as was the wine/cheese reception every day at 6pm. All in all it is a nice hotel but was not my favorite of the trip.
- Official Description (provided by the hotel):
- Located in the heart of historic Old San Juan, Hotel El Convento has set new standards of luxury, comfort and service while preserving the rich character of this former 16th century convent. This landmark treasure, a member of Historic Hotels of America and Small Luxury Hotels of the World, has earned four diamonds from AAA each year since its opening. This is the exclusive hotel experience to indulge the most discriminating of travelers, and is a hotel like no other. ... more less
- Reservation Options:
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- Also Known As:
- El Convento San Juan