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“Charming and historical hotel in Old San Juan” 5 of 5 stars
Review of Hotel El Convento

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Hotel El Convento
4.0 of 5 Hotel   |   100 Cristo St | Old San Juan, San Juan 00901, Puerto Rico   |  
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Ranked #2 of 44 Hotels in San Juan
Certificate of Excellence
Boston, Massachusetts
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Charming and historical hotel in Old San Juan”
5 of 5 stars Reviewed September 11, 2013

After I saw that El Convento was the top rated hotel on tripadvisor in Old San Juan, I knew I had to book it, and was not disappointed!
It's a very beautiful property, the largest building in old town by a wide margin. The garden, the rooftop plunge pool and hot tub, and outdoor areas to sit and enjoy the wine and cheese hour each night, the water, coffee and fruits that were available all the time. This is just a great example of a small luxury hotel done right. We had stayed 5 nights in the St. Regis Bahia Beach prior to coming to El Convento, and I loved the contrast. The feeling of El Convento is more like you're staying at a beautiful home of a friend, who just happens to take care of you very well. It's just really peaceful and comfortable. The rooms are a decent size, everything is well updated, and the location can't be beat.
I can't imagine there's anywhere better to stay if you're looking to experience Old San Juan

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank Jenny3399
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,215 reviews from our community

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Kansas
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed September 10, 2013

We didn't overnight at Hotel El Convento but throughly enjoyed two meals at El Picoteo and Patio del Nispero. Both charming venues located on the upper and lower levels of the hotel's courtyard. Wonderful Tapas and cocktails at El Picoteo. And a larger menus with a lovely bar at Patio del Nispero. All the staff encounters were excellent. Doorman was very helpful in securing us a taxi back to our Condado resort. El Convento is worth the trip for a meal in Old San Juan.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Kansasman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lellie11
Level Contributor
50 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed September 7, 2013

This hotel just feels genuine - not manufactured. It is pricey but there is a special feeling about being there that you don't find in chain hotels. Ask for a room upgrade - at some times of year you can get a larger room. Don't forget to dine in the lobby restaurant. It is not owned by the hotel, but is terrific. There is a nice lounge on the top floor with an honor bar - really, any kind of adult beverage you would want is there for the taking, You just write what you took on a sheet of paper and it goes on your bill. So why not five stars? Two things. The air conditioner in our unit needed service twice during our three night stay, and the "pool" is about the size of a pool table. If traveling with kids, stay somewhere else.

Room Tip: Every room is different. Ask for an upgrade at the desk. We did and got lucky - spacious two room...
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  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank soverholt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 6, 2013

My friends and I only had one night at this wonderful hotel, and that was the only problem. The rooms were very spacious, and had lovely amenities like chocolate on the pillow, Aveda products in the bathroom, comfortable beds and soft robes. The property is absolutely gorgeous, with a large balcony facing the inner courtyard to enjoy your morning coffee or tea. I highly recommend!

  • Stayed August 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank MC_AustinTX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Juan, Puerto Rico
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed September 5, 2013

Stayed here with my fiance during my 30th Bday. We were looking for some place quiet, fancy and upscale during those days. Everybody were very nice, helpful and corteus. Breakfast was amazing!! If you want a great place to stay in Old San Juan with no regrets, this is the place for you.

Room Tip: The 202 suite is great!! Loved the bathroom!!!
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank LisMck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed September 5, 2013

Spanish luxury in Old San Juan. This is hotel is in the center of the best part of the city. It is the antithesis of those new construction casino monstrosities close to the airport. Within walking distance of the beautiful 16th century fortresses that line the coast this hotel has the feel of old Spain. The hotel has a wonderful courtyard restaurant and bar where Caroline was especially helpful. Karen can get just about anything done for you at the front desk. It's romantic and the rooms are large and beautifully appointed. Looking forward to going back! -MF (NYC)

Room Tip: 307 is the best in the house. It's sensational.
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Tathagata
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aurora, Colorado, United States
Level Contributor
2 reviews
5 of 5 stars Reviewed September 4, 2013

This is a true five star hotel. It has it all, shops, casino, excellent restuarants, beautiful pools, beach access with service on the beach and multiple night clubs. This hotel is indeed the class of Puerto Rico.

Room Tip: choose a room on the upper floors. Some rooms overlook banquet rooms so that you are looking out on...
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Everett B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel El Convento

Address: 100 Cristo St | Old San Juan, San Juan 00901, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > San Juan
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in San Juan
#1 Romantic Hotel in San Juan
#1 Family Hotel in San Juan
#2 Luxury Hotel in San Juan
Price Range (Based on Average Rates):
Hotel Class:4 star — Hotel El Convento 4*
Number of rooms: 58
Official Description (provided by the hotel):
Located in the heart of historic Old San Juan, Hotel El Convento has set new standards of luxury, comfort and service while preserving the rich character of this former 16th century convent. This landmark treasure, a member of Historic Hotels of America and Small Luxury Hotels of the World, has earned four diamonds from AAA each year since its opening. This is the exclusive hotel experience to indulge the most discriminating of travelers, and is a hotel like no other. ... more   less 
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Also Known As:
El Convento San Juan

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