We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel El Convento: Traveler Reviews

4.0 of 5
100 Cristo St | Old San Juan, San Juan 00901, Puerto Rico
Hotel website
Hotel amenities
Announcement
Book Direct and Save!
Hotel El Convento
Ranked #1 of 44 hotels in San Juan
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

1,250 reviews from our community

Traveler rating
    897
    224
    62
    47
    20
See reviews for
Families
148
 
Couples
697
 
Solo
50
 
Business
45
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Vancouver, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Fantastic Experience”
5 of 5 stars Reviewed December 4, 2012

This is one of the best hotel experiences we have ever had. We arrived early, and they allowed us to check our bags but still have access to the rest of the hotel's facilities. After checkin, we explored the old city by foot, which is easily done, and returned for the wine and cheese reception at 6:00, which is provided by the hotel. We enjoyed everything about our stay and are planning another vacation to this city so that we may stay here again.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask ChrisL99 about Hotel El Convento
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, Florida
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
Reviews in 23 cities Reviews in 23 cities
1 helpful vote 1 helpful vote
“Diamond in the rough”
5 of 5 stars Reviewed December 1, 2012 via mobile

Beautiful hotel, great location, attentive staff. An historic building that has been refurbished tastefully. Easy street access with appropriate room security. Multiple bars with adult beverages. Rooms are clean with adequate space.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Harveyjag about Hotel El Convento
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milwaukee
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Definitely a Luxury "Small" Hotel”
5 of 5 stars Reviewed November 30, 2012

My husband and I stayed at Hotel El Convento in late November 2012, and it was one of the best hotel experiences we have had. We had stayed in luxury hotels before, like the Omni and Four Seasons, and Hotel El Convento's customer service was on par with those hotels. The only down-side is that they did not have a shuttle to the airport, but it's probably difficult for them to have one, given it is not a large hotel. The manager's reception was awesome, as was the pool and lounge area, with views of the ocean. We're in our late-twenties, and we would recommend this hotel to people of any age. If we ever make it back to San Juan, we would definitely stay in Hotel El Convento again.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask MSNMKE about Hotel El Convento
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
2 reviews
2 helpful votes 2 helpful votes
“Second visit to El Convento”
5 of 5 stars Reviewed November 30, 2012

My second visit was better than the first.
The feeling from the staff was like coming home to good family and friends.
Everyone remembers you, it was fantastic.I was in room #511. Excellent view and was great to leave the doors open at night and listen to the Cocqui.
Thanks again to everyone for another great vacation at the best small luxury hotel in San Juan.
Don walter

Room Tip: # 511 great view
See more room tips
  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask pabear2 about Hotel El Convento
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bergen, Norway
1 review
“Hotel El Convento, San Juan.”
5 of 5 stars Reviewed November 30, 2012

We stayed here three nights in the end of october. Fantastic service from all staff. The Porter met us outside the taxi when we arrived and took all our luggage into the hotel.Wine and cheese tasting every evening was very nice and surpricing. Restaurant and Tapas Bar: Fantastic tapasdishes and very nice and helpfull waiters. Will allianse Stray at El Convento when in San Juan. Top Hotel and town.

Room Tip: Book a Vista Suite, very nice rooms.
See more room tips
  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Haakon W about Hotel El Convento
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doubletree by Hilton San Juan
Great value on a similar hotel
San Juan, Puerto Rico
4.5 of 5 stars 996 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near San Juan
Family-friendly
Acacia Boutique Hotel
Acacia Boutique Hotel 4.0 of 5 stars 319 reviews
Romantic
Conrad San Juan Condado Plaza
Conrad San Juan Condado Plaza 3.5 of 5 stars 1,801 reviews
Luxury
W Retreat & Spa Vieques
W Retreat & Spa Vieques 4.0 of 5 stars 686 reviews
Good for business
Courtyard by Marriott Isla Verde Beach Resort
Courtyard by Marriott Isla Verde... 4.0 of 5 stars 977 reviews
Show Prices ABS:HotelCheckRates-d151832?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d150443?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1456257?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d268430?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Also consider these accommodations in or near San Juan
La Concha Resort: A Renaissance ... 4.5 of 5 stars 2,592 reviews Doubletree by Hilton San Juan 4.5 of 5 stars 996 reviews Marriott San Juan Resort & Stell... 4.0 of 5 stars 2,092 reviews Caribe Hilton San Juan 3.5 of 5 stars 2,438 reviews
Show Prices ABS:HotelCheckRates-d677598?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d151682?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d149920?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d149921?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 44 hotels in San Juan, ranked by popularity

Been to Hotel El Convento? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Hotel El Convento

Also Known As:
El Convento San Juan
Address: 100 Cristo St | Old San Juan, San Juan 00901, Puerto Rico
Phone Number:
Region: Caribbean > Puerto Rico > San Juan
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotels in San Juan
#1 Romantic Hotels in San Juan
#1 Business Hotels in San Juan
#2 Family Hotels in San Juan
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Located in the heart of historic Old San Juan, Hotel El Convento has set new standards of luxury, comfort and service while preserving the rich character of this former 16th century convent. This landmark treasure, a member of Historic Hotels of America and Small Luxury Hotels of the World, has earned four diamonds from AAA each year since its opening. This is the exclusive hotel experience to indulge the most discriminating of travelers, and is a hotel like no other. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Hotels.com, Expedia, Booking.com, Priceline, Venere, Tingo and HotelsClick so you can book your Hotel El Convento reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Hotel El Convento, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Hotel El Convento
Enter dates & see best prices* (from our partners)
Show Prices