Before I went on a bio bay tour at Laguna Grande with Eco Action Tours I actually called AkuAdventure to make a reservation. The reason I called AkuAdventures is because in the online forums, previous reviewers said they had the kayaks with the clear bottoms. This would have been awesome to see more glowing. I gave my credit card over the phone to AkuAdventures and didn't get an email confirmation for days, even after calling both numbers they had posted. I was able to kayak with Eco Action tours which was a good tour however Eco Action Tours should not be taking credit card numbers from AkuAdventures without customer permission.
AkuAdventures should have been up front with me from the beginning to tell me they were not operating at that time rather than giving my payment information to another company without my permission.
When booking with Eco Action or AkuAdventures, please make sure you ask if you are getting the glass bottom kayak, and if the company taking your credit card number is going to share it with another company.
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