My wife and I stayed here prior to our cruise that departed out of San Juan. We loved it's location right in the middle of Old San Juan and only a couple of blocks from the cruise port. The decor was fabulous and the staff was very friendly and courteous. They were always ready and available to assist us with any of our needs and questions. On the day that we checked out, they allowed us to store our luggage there for the day since our cruise ship did not depart until later in the evening which allowed us another day to explore Old San Juan.
The only con that I could come up with was the fact that it did not have an elevator and our room was on the fourth floor. However, a member of the staff quickly grabbed our bags and carried them up to our room for us but we did have to bring them down ourselves. Although, I'm sure the staff would have been more than happy to assist us with carrying them down if we had asked. From what I understand, very few of the hotels in Old San Juan have elevators in them as they are mostly located in the older, original buildings which are fairly small in terms of a hotel. For what we got in return (comfort, service, decor, etc.), the lack of elevators was more than tolerable. In short, my wife and I absolutely fell in love with this hotel and we will be returning here on our next visit to San Juan!
- Official Description (provided by the hotel):
- No Elevator. CasaBlanca is now a family owned hotel, with a lot of character and a personalized experience. We want you to love San Juan as much as we do by making sure your stay is pleasant and memorable. Back to basics; our rooms are very clean, our beds are comfortable, and yes, we do have hot water now! We offer 20% discount at our restaurant Cafe Americain conveniently located in the lobby, past guests insist it is the best breakfast they have ever had! We listen! Since we took ownership in December of 2012, we have taken the time to read all your valuable reviews and see all the wonderful pictures you have posted online. We take action! Thanks to your reviews we have been able to fix many of the problems guests were experiencing in 2012 and before. We now have free WiFi in the rooms. We have worked very hard and are very proud about our progress!We believe the building was built sometime around 1910 and therefore rooms are not quite what we are used to these days in terms of size, but you can feel the charm of Old Town for sure. It is a great experience!We have begun to undergo a study to the infrastructure of the building to see in what ways we can improve our rooms in terms of space, noise reduction and extra windows. We will keep you posted! Please make CasaBlanca your traveling choice when visiting Puerto Rico, we would love to have you! Mr. & Mrs. Oller ... more less
- Reservation Options:
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