We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Fine for shorter stays..” 3 of 5 stars
Review of CasaBlanca Hotel

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Save
You added CasaBlanca Hotel to your Saves list
CasaBlanca Hotel
3.5 of 5 Hotel   |   316 Fortaleza St. | Old San Juan, San Juan 00901, Puerto Rico   |  
  |  
Hotel website
  |  
  |  
Hotel amenities
Special Rate
Free Room Upgrade 4+night
Ranked #7 of 46 Hotels in San Juan
Certificate of Excellence 2014
Ottawa, Canada
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
“Fine for shorter stays..”
3 of 5 stars Reviewed May 12, 2013

I was originally suppose to stay one night at the Casablanca but I ended up adding an extra night prior to my arrival. The hotel was clean, the reception and staff were quite friendly and helpful. I had a basic room, it was a bit small but being in Old San Juan, I didn't want to stay in my room all day anyway so it suited well. My issue was the first night, which was a Thursday night, at 2 am a bunch of clients were partying it up in the cafe/bar area of the hotel (they had their own alcohol) and they decided that they should start singing out loud and playing guitar... it lasted for over 30 minutes and it was quite annoying... the second night (Friday), no such events so that was better. Aside of that I did enjoy the rooftop patio... it was nice sitting in the tup and relaxing. Again, it was clean, well located, (no lift tho, so people with mobility issue should avoid), friendly staff... con: small rooms, no lift...

  • Stayed April 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

466 reviews from our community

Traveler rating
    253
    160
    39
    9
    5
See reviews for
55
292
15
5
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (160)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
New York
Senior Contributor
42 reviews 42 reviews
17 hotel reviews
Reviews in 22 cities Reviews in 22 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed May 9, 2013

We were only in San Juan for one night so we stayed in a cheap room here. The room itself was just a bed and a bathroom but was perfect for us. Everything was clean and well decorated. The hotel is in a perfect location if you are looking to explore old San Juan. The staff was great and very helpful. I would not hesitate to stay here again or recommend it to anyone staying in old San Juan.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia Beach, VA
Top Contributor
78 reviews 78 reviews
15 hotel reviews
Reviews in 26 cities Reviews in 26 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed May 9, 2013

Spent one night here prior to a cruise and thoroughly enjoyed the decor and friendly, helpful staff. It was a great venue for exploring Old San Juan. The room was fun, with beautiful furniture and mirrors. Bed was very comfortable. If I were staying for more than a day or two, it would've started feeling a little cramped though. We did not sample the continental breakfast, but on the recommendation of a staff member, found a nearby "diner" with a very satisfactory breakfast - the Cafeteria Mallorca. All in all, a lovely boutique hotel.

Room Tip: No elevator, so request a lower floor if available. We stayed on the 2nd floor, which was great.
See more room tips
  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kansas City, Missouri
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 8, 2013

We loved Hotel Casablanca. My husband and I stayed here for 1 night on the beginning of our trip, left for the island of Vieques, and then came back for another night. The hotel is decorated wonderfully - with a mixture of contemporary and old-time pieces. The furniture was all wonderful! The gal working the front desk when we arrived the first night was over the top wonderful! The hotel is in a great spot, right on the streets of Old San Juan where there is lots going on. On our 2nd stay there, we learned about the rooftop deck, with stone baths - and that was only because I read about it when looking up other stuff. That would have been nice to know about the first stay, as it has a beautiful view and a nice sitting area. The only negative thing I have to say is that the shower water was cold both times we stayed. Other than that, it was wonderful and I would absolutley go back!

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MPLS
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 7, 2013

This review gets a very special recommendation. Not only was our room very nice, but the staff made our stay exceptional. For whatever reason, Delta missed getting our luggage on our connecting flight. We are from Minnesota and I spent a good 24 hours wearing winter boots - a lesson to always have a pair of flip-flops in your purse or carry on luggage. But the Casablanca staff, Ricardo, Juan and especially Joyce made our stay amazing. What could have been a very stressful situation, Joyce worked with Delta to get our luggage to the hotel the next day. She was amazing - calm and professional. Thank you, Joyce! Ricardo and Juan both helped to schedule our puddle jumper trip to Vieques - when we woke up in the morning our tickets were booked and taken care of. For a taste of Old San Juan and for service that goes the extra mile, take a look at the Casablanca - it's funky - cool, full of history and has a beautiful rooftop patio that overlooks the historic fort and city. While Delta didn't get our trip off to the right start, Casablanca made up for it in numbers. Thank you!

Room Tip: Ask to have a room with a window. Ours did not, but did not effect the quality of our stay any less...
See more room tips
  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami Beach, Florida
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 4, 2013 via mobile

You cannot just fall in love with it the moment you walk in. Beautifully designed. Staff has been great and helpful. We came for our wedding anniversary and was given a room we felt was too small for our taste. Within 5 minutes thy upgraded us AT NO COST to a superior suite, climbed up to bring us the keys and were simply pleasant about it.

Reason for missing 5th star; Breakfast that is included is modest, so if you need a big one may need to order from menu and pay for that. Also no elevator, so if you have a problem with climbing stairs this place is not or you.

Location can't be better. Right in the middle of it all; stores, restaurants, clubs....just our perfect spot. We'll come back for sure!

Stayed May 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Juan, null, Puerto Rico
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 3, 2013

This is a very well decorated boutique hotel in the perfect OSJ location; I advise any would-be tourists to PR that, if you want to explore Old San Juan, do NOT stay in the bigger Condado-area hotels (the Ritz, la Concha, etc) since the taxi rides to Old San Juan are super expensive and add up quickly. That being said, finding affordable and good hotel in OSJ is difficult, but well worth it if you really want to explore the city to its fullest.
Our room was small but perfect for us (a couple), with a comfy bed and linens, and enough storage for our stuff. The bathroom was small, but pretty. Very clean all around. Our room didn't have windows that faced to the exterior, but this was good for us as we know OSJ is very noisy at night and we go to bed early, but if you're more into the hustle and bustle of the city then pick a balcony room.
The workers here were all very friendly and helpful.
My only complaint was that the water temperature wasn't very stable; lukewarm one minute, the next scalding, then lukewarm. The hotel also needs some new paint here and there. Other than that, I loved the entire hotel, we're planning on staying there again very soon.
We didn't have breakfast here, we went to the nearby Caficultura (which is the best breakfast place in PR, in my opinion), so I can't comment on that.

Room Tip: Lots of stairs so pick a lower level room if you don't want to lug your stuff up. Upstairs terr...
See more room tips
  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to CasaBlanca Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about CasaBlanca Hotel

Address: 316 Fortaleza St. | Old San Juan, San Juan 00901, Puerto Rico
Phone Number:
Location: Caribbean > Puerto Rico > San Juan
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Suites
Hotel Style:
Ranked #7 of 46 Hotels in San Juan
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — CasaBlanca Hotel 3.5*
Number of rooms: 32
Official Description (provided by the hotel):
CasaBlanca is a walk-up (no elevator) Boutique Hotel with 32 guestrooms with a lot of character and a personalized experience. We want you to love San Juan as much as we do by making sure your stay is pleasant and memorable. The structure is Spanish from the 1900's therefore rooms are mid to small sized, air conditioned and impeccable. Our beds are comfortable and equipped with microfiber linens and Hypoallergenic pillows, our bathrooms are small but private and unique, with amenities from the organic brand - Archive - to microfiber towels. Please ask front desk for complimentary items you might have forgotten to pack. Also available are: iron, steamer, hairdryer, 24 hrs water, coffee and ice. Cafe Americain conveniently located in the lobby serves a delicious breakfast every morning from 7 - 10 am while streaming our favorite Hollywood movie CasaBlanca. All our guests receive 20% discount. Restaurant offers a lunch menu selection of local cuisine as well as light options as sandwiches and salads. Diner is informal and only open Thur-Sat with the best "comida Criolla"in town. Our Sun Deck offers guests a memorable experience with magical views of Old San Juan, watch the cruises as they disappear into the bay or enjoy the historical views of San Cristobal Fort next to the open Caribbean Sea. From tanning to reading, enjoy our comfortable lounge chairs, as well as our stone bathtubs provided for a deep relaxation in fresh water at your own desired temperature and time as it is open 24 hrs. Everything from our menu is available with one quick call to guest services from our service phone. Still worried about catching up with friends and family or posting your recent vacation pictures online, or maybe send a late work related email, not a problem, our high speed Internet is available everywhere in Hotel grounds. We are a smoke free, environmentally friendly, historically preserved Hotel where you will find a smiley face where ever you go! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Booking.com, Priceline, Odigeo and Expedia so you can book your CasaBlanca Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage CasaBlanca Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.