The hotel was beautiful. The rooms were lovely. However, the lady at the front desk was rude and not helpful. She told me there were absolutely no roll away beds available.
I went to the room and then back down to the lobby and got back in the line for the front desk. This time I was fortunate to have a very polite young man tell me that he would have a roll away bed delivered to the room immediately. Go figure. Ten minutes before none were available.
- Also Known As:
- Sheraton Puerto Rico Hotel San Juan
- Sheraton Puerto Rico Hotel And Casino
- Sheraton Puerto Rico Hotel
- Official Description (provided by the hotel):
- Superbly situated amidst the Puerto Rico Convention Center facing the Bay of San Juan, our hotel will be just 10 minutes from the international airport and 5 minutes from historic Old San Juan. ... more less
- Reservation Options:
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