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“Horrible service” 2 of 5 stars
Review of Carli Cafe Concierto

Carli Cafe Concierto
Calle Recinto Sur, San Juan, Puerto Rico
725-4927
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Ranked #109 of 578 restaurants in San Juan
More restaurant details
Restaurant details
Good for: Romance, Doing business, Local cuisine, Special occasions, Entertaining clients
Dining options: Dinner, Reservations, Late Night, Dessert
1 review
1 helpful vote 1 helpful vote
“Horrible service”
2 of 5 stars Reviewed March 31, 2013 via mobile

It was very slow before my food arrived, I had to repeat my order a few times. And in the end I found a hair in the plate! What kind of place is this? Of course they served me another plate in order to compensate. The atmosphere was good, first of all because of the band who was playing that does not have anything to do with the awful service. Dont go here, there plenty of fine places nerby.

    • 3 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 3 of 5 stars Food
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74 reviews from our community

87% Recommend
    49
    16
    5
    1
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Denver
Top Contributor
62 reviews 62 reviews
23 restaurant reviews
Reviews in 36 cities Reviews in 36 cities
23 helpful votes 23 helpful votes
“Great soup, slow service”
3 of 5 stars Reviewed March 16, 2013 via mobile

Food was tasty. Had to ask for things multiple times from multiple people. Very slow service. Piano sounded great but too loud to hold a conversation.

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Indianapolis, Indiana
Top Contributor
149 reviews 149 reviews
82 restaurant reviews
Reviews in 37 cities Reviews in 37 cities
58 helpful votes 58 helpful votes
“Best Mojito on the island!”
5 of 5 stars Reviewed March 9, 2013

Be sure to stop in here and order a mojito from the great Fausto, who showed us what a real mojito should be! Food was also delicious. There is a small area of outdoor seating, but inside it is a warm and cozy atmosphere, with piano music of course.

  • Visited March 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
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Boston, Massachusetts
Top Contributor
149 reviews 149 reviews
105 restaurant reviews
Reviews in 39 cities Reviews in 39 cities
89 helpful votes 89 helpful votes
“A mellow venue for good food and excellent piano jazz”
4 of 5 stars Reviewed February 23, 2013

The wealth of good restaurants in Old San Juan makes picking one a difficult choice. We decided to return Carli Cafe Concierto for dinner based upon having had a fabulous, freshly made Mojito there earlier in the week. The upscale ambiance of both the bar and the restaurant made us feel we had made the right decision. We chose a Plantain Encrusted Calamari as a shared Tapas appetizer and a Grouper Filet and the Pumpkin and Shrimp Risotto for our entrées. Calamari is difficult to cook perfectly and, unfortunately, this Plantain Encrusted Calamari was tough and actually unpleasant to eat. However, our two main courses were great with the note that the grouper's 'cream of almond and Amaretto sauce' may not be to everyone's taste. The wine list is relatively extensive with a surprising number of inexpensive options. We were fortunate that Carli Munoz was playing while we were there. He is an accomplished jazz pianist whose playing was one of the highlights of our two week visit to Puerto Rico. We would have rated Carli's higher were it not for the almost inedible calamari. We would definitely return.

  • Visited February 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
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San Juan
Contributor
14 reviews 14 reviews
14 restaurant reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“A unique place in San Juan”
5 of 5 stars Reviewed February 19, 2013 via mobile

As a local that eats out at least twice a week, I consider this a special treat, specially if you are a music lover. The bartender is one of it's best assets and so is the food. Carly is an excellent pianist. Too bad he does not have a steady set of musicians to accompany him. The last time we heard him, he was alone.

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