We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Food good! Service - UGH!” 4 of 5 stars
Review of Sofia Italian Kitchen & Bar

Sofia Italian Kitchen & Bar
355 San Francisco St, San Juan, Puerto Rico
787 615 1540
Website
Improve this listing
Ranked #144 of 639 Restaurants in San Juan
Certificate of Excellence 2014
Price range: $9 - $25
Cuisines: Italian
More restaurant details
Restaurant details
Good for: Large groups, Special occasions, Romantic, Entertaining clients, Doing business
Dining options: Dessert, Lunch, Dinner, Late Night, Reservations
Description: Authentic italian cuisine with mediterranean flavors.Pasta, thin-crust pizza, risotto, seafood, meats and a variety of italian wines with affordable prices. Open for lunch and dinner from 12:00noon - 10:00:pm Families with children are welcome Available for groups, buy-out or just for a romantic dinner for 2.
Milwaukee, Wisconsin
Senior Contributor
26 reviews 26 reviews
8 restaurant reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
“Food good! Service - UGH!”
4 of 5 stars Reviewed January 1, 2013

We stumbled upon this place while walking around Old San Juan. The menu looked great, so we went in. We were seated promptly, even without a reservation, but after that the service started to stumble. It took forever to get drinks. Then took forever to get food. Once the food came, it was actually very good. We tried to get our server's attention a few times, but he was too busy wiping out wine glasses at the bar. The table next to us was frustrated trying to get their check from the same server. We finally got our checks from someone that seemed like a manager or owner - not sure who she was but she was very helpful in the end.

  • Visited December 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

262 reviews from our community

Visitor rating
    153
    52
    28
    18
    11
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
LA CROSSE
Top Contributor
54 reviews 54 reviews
39 restaurant reviews
Reviews in 25 cities Reviews in 25 cities
30 helpful votes 30 helpful votes
“Great good..no service”
3 of 5 stars Reviewed December 28, 2012

Food was very good...service was non existent....crowded narrow place...filet with risotto was very good, as was the ravioli. Waiter never came around

    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
minneapolis
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Nice atmosphere,service lacking”
2 of 5 stars Reviewed December 27, 2012

Our party of 10 was seated promptly upon our arrival - we had a reservation through our hotel. Nice atmosphere with timber ceiling - just what you'd expect from a upscale restaurant in old town. Soon after being seated, our menus arrived on time, but that was the start of a long slow evening. Our drinks did not arrive 25 minutes after ordering. It required a member of our party standing up, tracking the waiter down, and requesting our drinks. At that moment, he noticed that the waiter was just submitting our order. After an hour, we asked for bread, at which point they brought small rolls for the table - only one per person. We inquired into the arrival of our food several times, and were met with unfriendly responses. Finally, after nearly 2 hours, we were served somewhat average food.

    • 2 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
13 reviews 13 reviews
4 restaurant reviews
Reviews in 4 cities Reviews in 4 cities
21 helpful votes 21 helpful votes
“Brilliant food for a reasonable price!”
5 of 5 stars Reviewed December 25, 2012 via mobile

The food here was fantastic! Tried the eggplant appetizer, penne primavera, and cheese ravioli. They made them for us because we were vegetarian even though two of the items only appear on the lunch menu. Service was good. Waiter checked on us often. Food took an average amount of time to come out despite the restaurant not being very busy but it was totally worth it. Only con was that the bread was a bit doughy.

    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guaynabo
Top Contributor
161 reviews 161 reviews
80 restaurant reviews
Reviews in 28 cities Reviews in 28 cities
51 helpful votes 51 helpful votes
“Italian Expirience”
4 of 5 stars Reviewed December 10, 2012

Was a real Italian expirience, a romantic dinner with live italian music, and good food. The risotto is outstanding and the antipasti too

Visited November 2012
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Sofia Italian Kitchen & Bar also viewed

San Juan, Puerto Rico
San Juan, Puerto Rico
 
San Juan, Puerto Rico
San Juan, Puerto Rico
 

Been to Sofia Italian Kitchen & Bar? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

If you own or manage Sofia Italian Kitchen & Bar, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.