Traveled to Bahia Principe in July 2014.
To better understand my position: 1) I’m not a teenager 2) Travel at least twice a year to 4-5 star resorts across Caribbean. 3) Not a spoiled brat.
I called that trip: The good, the bad and the ugly.
We love Jamaica. Ya man! Blue Hole trip – an awesome trip. Jerk chicken ---the best in the world!
Beach was ok. Nice weather. Enjoyed playing soccer on the beach. Pretty much – that’s it.
We booked this place 6 month in advance. Upon arrival get a room on the first floor in one of the section, which was too away from the beach. Receptionist and the manager don’t even bother to move a finger to help with our request to change the room.
Towels were not delivered (2 days out of 7).
Beach towels – not always available. We have to wait 15-20 min.
Tried to book a dinner on the second day of our arrival to any la carte restaurant and the only time left: 5-30 or 9pm. Tell me, will your kids wait till 9pm when they still swimming at 5-30? Right.
Wine. Red wine from Spain. It’s a tragedy. You need to be really drunk or do not understand anything in wine to drink it. Management probably understands it and on our 7th day of stay, some bottles of red wine from Argentina had been delivered. Oh yes, totally forget, If you don’t like ALL INCLUSIVE wine – go ahead – pay for good one.
Food was OK. I’m not saying it was good or special, it was OK.
Everyday got a dozen of mosquito bites. Reported. Got a spray to spray the room. Will you spray the room before you will go to bed? Do you still care about your health?
Shower was broken. Nobody came to repair it.
All inclusive drinks --cheap (if you are not a privileged member. Privileged member? Yes – not you –if you are reading it. See my comments below). Beer in the room’s fridge --- from Trinidad (what’s happened with a Red Stripe from Jamaica?). At the beach – 3 days out of 7 – issue with a fridge or pump. Warm beer. Asked for Mojito – no mint. Watched for a guy (privileged member – different color of bracelet) ordering mojito right after me (just step 3m away) – no problem man – mint is available. Really? Mint is so expensive or you want to tell me something about my all inclusive bracelet?
What I’m trying to say:
Currently Hotel Management is focusing on selling vacation membership (through 90min presentation) and would like to show everyone how beautiful and problem-free this hotel is. But in reality they should focus on the regular customers like you and me so you will not feel as a poor cousin.
Please, don’t even bother to reply to this post and explain something. Will be better if you will address the existing issues and make other people vacations a little bit better.
Like I said – Love Jamaica. Next time I’ll choose a better place to stay.
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- Also Known As:
- Bahia Principe Jamaica
- Gran Bahia Jamaica
- Gran Bahia Principe Jamaica Hotel
- Grand Bahia Jamaica
- Bahia Jamaica
- Gran Bahia Principe Runaway Bay Jamaica
- Gran Bahia Principe Jamaica Resort
- Grand Bahia Principe Jamaica Runaway Bay