I would just like to quickly point out the positive and negative things about this resort & airport. First, when we landed the shuttle company wanted $50.00 Per Person to get us to the hotel. A Taxi rate was $100! It is a 70km ride which is about 43 Miles. We found these rates to be very expensive and negotiated down a rate on a shuttle to $35.00 for both of us, (but it wasn't easy). The transport companies are expert sales staff and are designed to get as much money from you as possible at every corner. Truly feel sorry for anyone who paid full retail at $100 for a taxi or $50 a person for the shuttle. Further more, Upon arrival at the hotel we were impressed with the over all decor and the keeping of the grounds. Our room was very nice although I thought that since its 2013 the TV could have been a flat screen LCD instead of a regular tube TV. The bar drinks are subpar to say the least. Only a handful of bar-staff are trained well enough to be considered professional bartenders. The hotel lobby and grounds are clean and neat. One thing that Bahia Principe management need to look at is upgrading all the furniture. The Wicker furniture throughout the hotel is very dated & makes the hotel feel old. Don't feel disturbed when you are offered some sort of illegal substance. It seems as though its the norm there, not that its a bad thing. The pools are Fantastic! Very clean and well kept as-well. So on to the entertainment! On a positive note the entertainment staff themselves are not bad at all, Its just that all of the lighting and sound system setup are very basic, which made the show seem boring and very bland. The Nightclub DJ played good music but again, the lighting and sound system needs some serious investment. Now, on to a more serious point, we both agreed that the hotel staff were a bit rude at some points. We have been to several countries in the Caribbean and everywhere else the staff ALWAYS smiled and greeted you no matter what time of day or night. Sometimes the staff here would walk by you and ignore you or when we would ask for assistance , some staff would make it seem like we were asking for a huge favor when in fact it was a simple request. The room cleaning staff were fantastic! Every day the room was made up and cleaned. A large part about what made our choice The Grand Bahia, was the Nude beach. We visited the nude beach every day since my girlfriend prefers no tan lines. (Photos of the nude beach area are attached). The beach itself is very rocky. It is very difficult to get in and out of the water due to the sharp rocks. We kept wondering why sand is not brought in and the rocks are not cleaned up. It would make the nude beach area much more appealing. On to the Food. On a scale of 1 to 10 I would give the Food rating a 7. When you get to the hotel you can book your restaurants. We were told that we could only book 2 restaurants since we were only there for 5 days. You cannot book a restaurant every day that you stay there. Also the rep who books the restaurants made it seem like as if the restaurants are fully booked up and very difficult to make a reservation in. Picaso was our favorite restaurant. When we visited it, the place was clearly only halfway filled and plenty of tables were open. A word of advise for future visitors. Do NOT, I repeat do NOT be fooled into going to the Privilege Breakfast. They will take you to completely a different side of the property and try to sell you on a Timeshare/Vacation Packages. You will spend about 2 hours there only to get a Free T-Shirt and then go back to the buffet for a "Privilege breakfast" which is no different then the normal breakfast. Lastly, we did not make reservations on the last day to go back to the airport since they wanted $100 for a taxi. We ended up negotiating a rate of $40 with a local shuttle bus driver that was stopping by that morning. If you are set on getting a taxi leave the resort and walk to the road where you will see local taxi's lined up to take you anywhere for about 50% off the tourist price. Just make sure to negotiate for your transportation! This place really has some great potential! The reggae band and Jazz band that played in the lobby at night were Fantastic! I truly do think that with a bit of investment and staff change it could really be a 5 Star Resort. Until then its a 3.5 star, on a good day.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
September 14, 2013
Report response as inappropriate
We very appreciate your positive remarks and your time to post your opinion in Trip Advisor. Of course thank you so much for your recommendations and suggestions made to our services and facilities and make sure that they will be taken very serious into consideration.
We sincerely hope that those issues do not tarnish your perception of us and you could give us the opportunity to host you again in the near future.
Grand Bahia Principe Jamaica
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.