This little hotel is tucked up on a hill in a remote area where, even if you're really looking, it can be hard to find. The view from the restaurant is lovely and the food is excellent. The service was spectacular, and there was a musician playing at a grand piano as we were dining. The room was clean and very nice. The bed and the sheets were extremely comfortable. The one downside I would say, might be location, once you're there, you're probably there for the evening. Since we stayed here due to proximity of a few sights we wanted to see on our trip, the location was perfect for us.

This is hotel is not to be confused with the all inclusives/ or super all inclusives. This hotel is a nice mid sized hotel located not too close but not too far from everywhere! The menu does not have a very wide selection but the serving sizes are pretty good. The staff is friendly bit not too friendly... The rooms for the most part have lovely views of the sea. Room service comes in a jiffy if you dont want to leave the room. The hotel is undergoing renovations and the new rooms look FAB!!!!

This hotel has recently been renamed the Cardiff Hotel, but TA does not have an entry for the new name yet.

I stayed 2 weeks on business. Towards the end of our stay, they hired a crew to replace tile in the center courtyard, around which all the rooms are arranged. At 10pm on Wednesday night, they started using an electric jackhammer to break the tile loose. At 11pm I called the front desk to ask that they stop the work for the night. They did - then started at 5:30am the next day! I complained in person at the desk, and they assured me this would not continue.

Friday night, the same crew used a diamond saw to cut the new ceramic tile, from around 7pm through 11pm - past normal quiet hours, and just 20 feet from people trying to have a nice dinner. I complained again, and once more during checkout. No satisfaction.

On top of all that, they overcharged me from what the agreed rate was, and wouldn't budge even when I brought all this up at the front desk.

Aside from the jackhammers at all hours, and overcharging around USD $200, it was ok.

As other customers stated, check your bill. The information concerning the menu was not explained to us prior to dinner/breakfast time. The food was horrible, when we ordered something we expected to get what we ordered, if they don't have it, it should be explained prior to us ordering and they should not just bring something that we did not order. Customer service was horrible. This was not a friendly atmosphere. There was no form of entertainment for adults or kids what so ever. They charge too much money for such horrrible services.

Stay away from runaway bay!!!