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“Absolutely loved it” 5 of 5 stars
Review of Runaway Bay Heart Hotel

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Runaway Bay Heart Hotel
2.5 of 5 Hotel   |   Rickets Dr | P.O. Box 98, Runaway Bay, Jamaica   |  
Hotel amenities
Ranked #9 of 15 Hotels in Runaway Bay
Nassau, New Providence Island
Contributor
14 reviews 14 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Absolutely loved it”
5 of 5 stars Reviewed August 14, 2011

This hotel was just the perfect getaway, family location. It was very close to major attractions, but a little outside of the hustle and bustle. It was like a quiet retreat. The surroundings were well kept, the view from the room, dining and pool area, of the landscape and the carribbean sea was so worth the stay. The rooms themselves gave that island feel with comfort. The adjoining rooms were great for our family of 5. It was so quiet and nice to see local persons cycling and jogging in the area in the mornings. It was a great retreat area and good price. Hopefully we'll be back soon.

  • Stayed July 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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46 reviews from our community

Traveler rating
    18
    13
    6
    5
    4
See reviews for
9
12
1
4
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • French first
  • Any
English first
Birmingham, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 8, 2011

I have stayed here several times as I regularly go to Jamaica for teaching purposes. This hotel is very impressive , the bedrooms are very spacious and tastefully decorated with fab views down to the ocean. The food is also very good from breakfast right through to dinner. I can definately recommend the jerk chicken wrap, yummy !!! Free wifi available in the lobby area and some rooms . It is hidden away in Runaway Bay and really is a gem. I recommend it - great for weddings too !

  • Stayed October 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 18, 2011

We stayed here for just one night after arriving from MBJ and we found the staff to be very friendly and helpful. The room was also nice and spacious just as in the picture although the bathroom was a liitle tired but clean. I tried to use the iron in the room but the cord was split in 3 places and looked rather dangerous and the leg on the ironing board had snapped off so it wouldnt even stand up!
The restaurant service was however excellent as was the a la carte food. The chef even sent us a shrimp appetiser with his compliments. Unfortunately I was tired after the trip so retired to bed just afterwards but in the morning breakfast was again very good and we had the pool area all to ourselves until we checked out at midday. Lovely and peaceful. Not a lot around, residential but only approx a mile down to th ebach and apparently they have a comp shuttle service.

  • Stayed March 2011, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 3, 2011

We were staying at a villa nearby and wanted to go out for drinks. On our first late evening visit everything was as we expected, pleasant surroundings, nice music and charming staff who were even more charming as the evening went on. On the strength of a couple of hours near the pool and bar, we booked for dinner a couple of nights later.

We were not disappointed; the food was superb, the atmosphere was delightful and we went home feeling extremely happy, eager to go there again. It was a little expensive but then we did have some things we wouldn't normally have at home - we were on holiday and having a fabulous time.

We also went there for drinks on Valentine's Day - late in the evening. There were a few couples there, old and young, dancing and smooching; ambiant lighting around the pool area, nice music from a live band who were simply wonderful. They played samba, dancehall, romantic, lovers rock - you name it - everyone got up and danced - even the charming waiters were on their feet for a twirl or two. It was a moonlit night and warm, just terribly romantic and best of all, a great deal of fun and fitting end to a wonderful holiday in Jamaica.

The staff were impeccable; it was nice to see that some of them were not that youthful but they really knew how to treat us and made us welcome. If you want old-time charm and romance, this is the place to be.

  • Stayed February 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 20, 2011

We need to warn you. My boyfriend and I bad made bad experience with this hotel with regards to billing and safety, We like to advice you to please ALWAYS check your Bill when dining at the hotel restaurant. More than 3 times we were way overcharged, of course I did my math and figured it out fast.


Secondly please be aware to lock all your personal belongings before you leave the hotel. We strongly advise you!!!!!! While dining at the hotel restaurant our cash and blackberry was stolen from our room. So far nothing has been replaced, no correspondence from the Hotel etc.

Would not recommend to stay at this hotel.

When dining it takes FOREVER until food is served.

  • Stayed February 2011, traveled as a couple
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
1 review
3 of 5 stars Reviewed January 12, 2011

My family which included two young adults, a seven year old, my husband and myself stayed at the RBH over the New Year weekend. We were pleasantly surprised about the cleanliness of the surroundings and hospitality of the staff. While it does not offer much in entertainment, the proximity to places of interests was great for us. We were less than 15 minutes away from Ocho Rios and therefore a quick trip would bring us in the heart of fun.
The breakfasts and lunches were great, although the dinners left much to desire. We were hoping to get some authentic Jamaican meals, but the dinner failed to provide that. On the other hand, the breakfast menu offered many choices - traditional Jamaican bfast as well as international choices.
Overall, it was an ok experience as we had plans for our entertainment away from the hotel. Some of the staff were very pleasant and helpful. I would revisit RBH.

  • Stayed January 2011, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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england
1 review
4 of 5 stars Reviewed June 3, 2010

I would like say a big thankyou to ALL the staff at heart hotel. The training they have recieved has allowed my stay to be pleasurable. The staff are full of smiles and willing to help from reception to the kitchen staff. Me and my two friends stayed here for a friends wedding. We had bed and breakfast and we had juice, water and tea which were all included plus a hot breakfast which changed daily. I must admit they need a bit more choice for vegetarians.
The hotel is a bit out in the sticks and up a hill but the view is to die for!
There is no entertainment per se, there is a pianoist (Kedroy) who plays in the lounge who is really good. I really enjoyed that because me and my friends sing so we would request a song and sing along with him, he is a very talented guy and we believe he will make iot big one day!
The rooms are clean enough and has the basics.
Over all i enjoyed my stay not for the hotel itself but the people and i would def return its value for money!

  • Stayed May 2010, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Runaway Bay Heart Hotel

Address: Rickets Dr | P.O. Box 98, Runaway Bay, Jamaica
Location: Caribbean > Jamaica > Saint Ann Parish > Runaway Bay
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 15 Hotels in Runaway Bay
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Runaway Bay Heart Hotel 2.5*
Number of rooms: 56
Reservation Options:
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Also Known As:
Runaway Bay Heart Hotel Jamaica

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