Stayed at RDCC for 3 weeks from 14 Dec 2009 to 4 Jan 2010 for our 10th wedding anniversary and did a lot of research on Tripadvisor before choosing RDCC. Normally I don't write reviews but thought I'd try and give a bit of balance seeing as how the last few reviewers seem to either really love or really hate the place. I'll try and cover most of the points raised as I see them - only my personal opinion of course :-)
Credit cards - Used mine at both the front desk and to book off complex activities - not had any misuse, but I'll keep my eyes on it based on the experience of a couple of other people.
Food (Buffet) - Breakfast is very good, especially the egg station. Salad bar at both lunch and in the evening is also very good. Meat is hit and miss, beef is generally tough, pork is either good or bad and chicken is generally a bit dry. To be honest it's the same as 3(ish) star AI resorts the world over. Certainly after a while you'd want a break, which takes me on to
Food (A la carte) - We used this quite a bit from week 2 of our stay for some variety. We both thought that the majority of the food was really very good in both of the restaurants. The Phad Thai dish at the Asian restaurant was very poor (Pasta instead of noodles and way too much soy sauce - everything was grey) but apart from that we were happy to eat there. One other thing - the Asian restaurant does burgers, pizzas etc.c from 12:00 - 17:00 which is a good alternative to the buffet lunch.
Entertainment - We didn't have a lot to do with entertainment team as it's not why we go on holiday, I will say that they worked really hard to get peole involved and those who were into the "Themed" entertainment seemed to really enjoy it. We spent most of our time at the quiet pool or jetty bar though. Sea activities, glass bottomed boat, water-skiing, pedaloes, kayaks etc. all free and very good indeed. Please note as far as we could see all were working every day we were there, although on red flag days some activities were not available for safety reasons.
Beach / Sea - A major disappointment for me I'm afraid. The beach is man made and despite there being several coves there isn't a great deal of beach. As you walk into the sea it soon reverts to the coast's natural state and becomes very rocky. We might have been a bit unlucky with the weather, but the waves were quite vigorous most of the time which made the sea a cloudy brown. When the sea was calm for a couple of days though, the water was crystal clear and good for snorkelling. I guess, therefore, it's pot luck as to whether you get the crystal clear Caribbean sea of the brochures or stirred up brown soup.
Service - Can't fault the service anywhere in the resort. Staff were attentive in restaurants, buffet and bar. Actually can't imagine why anyone would find fault in this category except for...
Front Desk - Poor in my opinion. Everyone seemed to have a can't be bothered attitude. We had a problem with our cottage front door sticking after 3 days of rain to the extent that we couldn't get in the room. Had to ask 3 times to get maintenence out to get us in the room. Eventually they came and took the door off and planed some wood off but only after we'd been asking for over an hour. Still you don't deal with front desk that often during a holiday so I only marked service down to a 4. Would have been 5 for everyone else and 1 for front desk.
Rooms - Very tired I'm afraid, although they are cleaned really well and the bedding / towel change is good and regular. It's a 3 star resort and the rooms reflect that. Having said that they are only for sleeping in so not really a problem unless it rains. Leaky roofs was a major topic of conversation for a couple of days while we were there and gaps in doors / roofs do allowing pesky flying critters to get in.
Repairs - There was a lot of work going on to repair the breakwaters (Needed to protect the man made beach) while we were there. Again it's pot luck I guess - this is an all year round resort and they have to do repairs sometime, we were just unlucky it was while we were there.
Highlights - 1)Jetty bar, especially the seating at the end - great place to sit and read and get a tan although the music does get repetative so an ipod or similar is a good idea. 2)Quiet bar, although if there is no breeze it gets very hot very quickly. 3)Water based activities generally. 4)Martha Brae rafting and Blue Mountain Biking (External activities) were both very enjoyable although don't do the biking if you don't like heights or haven't been on a bike for a while (Warning to Brits for the cycling, the rear brake operates by pushing the pedals backwards which is a bit weird at first).
I scored 4 for an overall score, it's really more of a 3 1/2. Out of 10 I'd probably score about 6 1/2 to 7. I personally wouldn't go again as there wasn't enough wow factor to make me want to return to RDCC or Jamaica generally (I'd far rather go back to Goa again). A colleague, however, asked me this morning what it was like as they are considering RDCC themselves. Overall I said it was worth a visit and it was pretty much on a par with 3-4 star All Inclusive the world over.
If you have any specific questions please feel free to drop me a message.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.