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SuperClubs Hedonism III: Traveler Reviews


Main Street | PO Box 250, St. Ann, Runaway Bay, Jamaica
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84% Recommend
4.5 of 5 stars 505 reviews
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what happened to H3 guest service??????

SuperClubs Hedonism III

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2 of 5 stars
bluemooniris   3 contributions
Dec 7, 2009 | Trip type: Couples New

My husband & I have been to H3 many, many times before this last week. We've been to H2 as well and enjoyed ourselves there too. We've always had a great time in the past, and we usually get several of our friends to go at the same time every year to vacation in the sun. I have to say that this time was different. The overall tone of the resort is the same, the activities are okay, the sun is great and the nude bar & grill are always the place to be. This time, we tried to upgrade when we arrived, and were informed that it would add an additional $400 to our bill. It would have been cheaper to book the trip that way without arriving and asking to upgrade. This year, we stayed in the Quad, which are the poolview rooms. We stayed 9 days, yes 9 days, and only had hot water 4 different times. Despite repeated complaints, all we recieved was "we're working on it" . I spoke with 2 managers, Stephen, Diana, to no avail. "we have your complaint, and we're working on it". I spoke with Lance, the general manager, same thing. "We're working on it." This was 8 days into my trip that I caught up to Lance. Guess what......no hot water. No apology, no offer to upgrade, no nothing. It wasn't just my room, either, MANY guests in the 100 poolview rooms suffered the same problem as us. We had friends in the oceanview side, and they said most of the time they had hot water, but not all the time.
At $130 a day for our room, drinks and food, you'd think they could have some HOT water for their guests. But alas, no. After a day of sweating in the sun, you'd like to wash the sweat and sunblock off before you get dressed for dinner. Or after dancing like crazy half the night, you'd like to rinse off before you go to bed, right? Nope. No luck for you.
So, I believe we won't be returning to the H3 resort, as much fun as we've always had there in the past. What a shame. We were sorely disappointed with the service we received at that resort. Next time, I'll spend $80 a night for a room at the Drury, where I can have hot water whenever I need it, along with 2 cocktails a nite, hot tub & indoor pool, and a piping hot delicious breakfast each morning, too!

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
  • Date of stay December 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since March 08, 2005
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: €263 (year-round)
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WOW

SuperClubs Hedonism III

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5 of 5 stars
Beth092   4 contributions
Minneapolis, MN
Dec 1, 2009 | Trip type: Couples
2/3 found this review helpful

Ride from airport -- MUCH improved over our trip 4 years ago -- pretty much all highway. Took less than an hour. Check in -- we had to wait a bit for our room to be ready, but no problem, we grabbed some lunch. Pools/pool bars: awesome, kept the cocktails flowing, clean pool, delicious drinks, friendly bartenders. Beach: don't go there if you want a great beach. The view is great -- waves crashing over the rocks, nice sunsets. . . but walking on the beach, swimming at the beach -- not the place to do that. Staff: the entertainment staff I swear is superhuman. These people are in amazing shape, always energetic, great performers, friendly as can be. Rest of staff is more hit-or-miss, but no problems. Risque factor: VERY risque. You may see things you thought only happened in movies. Maybe more. If you want, you can probably also do things you thought only happened in movies (unless you're a single guy, then you're likely to be stuck just watching, and looking creepy). That being said, you will not be pressured to do anything you don't want to. If you are ever made to feel uncomfortable, let one of those buff entertainment guys know -- they'll take care of it. Food: delicious. Buffet is just OK, restaurants are great, but don't go there for the food. Tennis: nice courts. Workout room: two treadmills, two stairclimbers, two ellipticals, two bikes, free weights, benches, and a copule nautilus. Nicely air conditioned with a water cooler. Rooms: nice view, OK, maybe that's about it. If you have to have a great hotel room, go elsewhere.

Overall, go with an open mind, a (very) stable partner/spouse, lots of energy, and a big smile. You will not be disappointed (unless you're offended by porn type things, in which case, well, don't bother).

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay November 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since March 08, 2005
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Beware Hedonism

SuperClubs Hedonism III

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1 of 5 stars
freedy123   1 contribution
new jersey
Nov 30, 2009 | Trip type: Couples
2/4 found this review helpful

We booked into Hedo 3 over 9 months ago for the period December 10- Dec 17. We' were just told that we are being bounced from our accomadations because a group "tookover" the resort for the period of Dec 10 thru the 14th. I called the resort and they couldn't care less, they said it's too bad and we've got to go to another resort.
If you are considering going to a Hedo property, make sure they guarantee that they will honor their commitment to assure you that you will be staying on their property and not being sent to some other resort--- like a holiday inn .

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Average price*: €263 (year-round)
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Love going back "home"

SuperClubs Hedonism III

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5 of 5 stars
Boatchick08   13 contributions
Lacolle, Qc
Nov 28, 2009 | Trip type: Couples

As returning guest, we knew what to expect.
But this time, it was just amazing.
We flew directly from Ottawa to MBJ, within 15mins,we went thru customs and we were sitting in the bus on our way to the resort. After 1 short stop at the Breezes, we arrived at Hedo. (The whole trip including the "pit stop" took less than 1 1/2 hr). The warm "welcome back" from the staff made us feel right at home. A large group was departing the next day so our preferd room was not available upon our arrival. We took what they offered and we switched the next day.
Thanks to Chef John and his crew, the food & the wine selection was even better than in March.
Every night the EC were putting on a nice show and then we were off to the Piano Bar (where the lyrics had a make over!) and some nights we made it to the disco.
Once again, we realized how a group can change the atmosphere of the resort. This time the Dance Wiked for a Week group was there. They were so nice and open people. They let anybody join their daily pole dancing classes, which I took full advantage of! It was so much fun!
Yes the place is a bit run down, but we are not going to Hedo for the rooms. Everything in our room worked, it was nice and clean but it's not a 5 stars. We personnaly spend much more time on the longue chairs by the pool! One day the "nude" side decided to take over the prude side , it was hilarious.
Again, if you're offended by public nudity, don't go there. But if you're looking to meet very interesting people (lots of business owners) , have fun like kids and re-connect with your spouse, this is the place to go. Our next trip is already booked. Can't wait to go back "home"!

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay November 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 35_49
  • Member since January 08, 2008
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: €263 (year-round)
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awesome trip

SuperClubs Hedonism III

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4 of 5 stars
kirkwend   4 contributions
vancover
Nov 25, 2009 | Trip type: Solo travel
0/1 found this review helpful

My name is kirk wendzich,I had a fantastic time at your hedonism hotel 3,I really loved the people and the staff were so helpfull.I enjoyed the entertainment alot, so emthustacic.The food was so good,I was talking to your excutive sous chef Joseph he was so helpfull and the food he presented was 4 star.I had such a trip of alife time.I wanted to go back once I arrived back in Canada on Nov 23,I "m coming back forsure,THANKS for making my trip so wounderfull.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
  • Date of stay November 2009
  • Visit was for Leisure
  • Traveled with Solo Traveler
  • Member since November 25, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: €263 (year-round)
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SuperClubs Hedonism III Also Known As

  • Hedonism
  • Hedonism Iii
  • Hedonism 3
  • Superclubs Hedonism Iii Hotel
  • Superclubs Hedonism Iii Runaway Bay
  • Jamaica Hedonism 3
  • Superclubs
  • Hedonism Iii Jamaica
Address: Main Street | PO Box 250, St. Ann, Runaway Bay, Jamaica