My boyfriend and I just returned from our stay at Club Ambiance where we thoroughly enjoyed ourselves, which is the most important part! We read through the reviews before our stay, so we were constantly on the lookout for complaints (or praises) that had been made by previous reviewers so that we could see if it really was all that bad. That being said, I will admit that there is a lot of truth to most reviews, both positive and negative. However, if you don't feel like reading through bullet points, my overall suggestion would be to go enjoy your vacation at Club Ambiance - as long as you know how to have fun yourself! The positives far outweigh the negatives, but that won't matter if you're a person who tends to look at the glass as half empty. :)
So here's the breakdown...
First and foremost, entertainment: We had an absolute blast hanging out with bartenders Mellonie and Phillip - our stay would not have been complete without their great sense of humor and creative drink making abilities! Honestly, these guys make the place what it is. Many members of the staff, especially Storm and Kemar, really know how to liven up a room. There are games and contests scheduled daily. My boyfriend and I won the couple's contest (a "how well do you know your partner" type of game, which kept everyone laughing) and received a bottle of rum and a satchel of coffee for prizes. The bartenders will give drink making lessons, the band plays every night, and there are plenty of games like darts and table tennis to keep you occupied on rainy days. We never checked out the disco, but it looked like a lot of fun, complete with stripper pole and all.
Beaches: All of the beaches are on the smaller side, which would have been disappointing had they been crowded, but they weren't. Also, if you're wanting privacy while going nude on the nude or clothing optional beaches, you won't get much of it. However, the hot tub is very private, being nearly completely surrounded by lush trees and bushes. If you want big stretches of sand, you could visit the larger public beach just a 5 minute drive away. The beach situation could be a huge negative for some vacationers, but we were satisfied with the modest beaches at the hotel. There are also hammocks to lounge around in, which I loved.
Food & drink: The drinks were consistently good; tell the bartenders what you like and they will be sure to remember. The quality of the food was either hit or miss. Some of the highlights were the honey mustard chicken, fried chicken, pan seared fish (I think it was grouper?), fried sweet potatoes, seafood bisque, and the pineapple upside down cake. Steer clear of the rice, it's a bit undercooked. Breakfast was definitely the best meal though, with some of my favorites being the banana bread, bacon and cheese omelet, and pancakes. The dining hall is pretty, with big windows kept open so you can feel the breeze from the ocean. It's especially nice at breakfast.
Rooms/Hotel in general: This is where it's mostly negative. Yes, the rooms are outdated and desperately need better lighting so you don't feel like you're in a cave. Same goes for the bathrooms. No fancy satellite TV, the sliding door was difficult to open, and the water temperature in the shower was unpredictable. The phone in our room didn't work and you can only connect to WIFI in the lobby. On the bright side, our room was clean and spacious, felt very private and was quiet. We were able to get over the sub par room because we rarely spend time in our room during the day while on vacation. Even though the rooms themselves need some work, the grounds of the property are lovely and well kept. We kept coming across tables and benches perched in private corners or overlooking the water, which I think adds a nice romantic touch. Plenty of seating everywhere, inside and out. Make sure to explore the grounds your first day there so you can find your favorite go to spot :)
Hope this helps give you an idea of what Club Ambiance is really like. If you want glamorous accommodations, this may not be what you're looking for. However, if you want to have a good time for less money, make new friends, and have a more personalized Jamaican experience, definitely stay here!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
We appreciate you taking the time out of your schedule to share the experience you had at Club Ambiance. When we meet guest expectations, it gives us a really good feeling that motivates us to do even more.
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Reading through your bulletin points on the various areas you mentioned, is very interesting, The applaud,and the constructive criticism will only help us to improve going forward as a Resort destination.
In reference to our rooms, the replacement of soft furnishing will be placed in rooms.
I will be sure to tell the relevant managerial persons to see how best they can address these areas. I will also make mention of the names of staff you thought need special applaud for their service offered.
Thank you again, and we look forward in seeing you soon
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.