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Club Ambiance: Traveler Reviews

3.0 of 5
Main Road, PO Box 20 | Saint Ann, Runaway Bay, Jamaica
Hotel amenities
Club Ambiance
Ranked #8 of 16 hotels in Runaway Bay
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1,147 reviews from our community

Traveler rating
    473
    375
    142
    92
    65
See reviews for
Families
31
 
Couples
505
 
Solo
53
 
Business
6
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Regina, Canada
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
13 helpful votes 13 helpful votes
“Great Time at Club Ambiance!!!”
5 of 5 stars Reviewed January 6, 2013

I went with a friend over New Year's Eve and we have nothing but good things to say about Club Ambiance!! After reading reviews we knew it would be an older resort without any fancy bells and whistles, and that's exactly what it is. However the rooms were clean and the air conditioning worked and that's all we needed!! The resort is fairly small (about 90 rooms), which we liked because we got to know a lot of people staying there. And as many reviews have said... the staff are INCREDIBLE!!! Without the help of Sharika at the tour desk, I wouldn't have been able to go diving as my original dive plan fell through and she pulled as many strings as possible to get another company on the property in 15 minutes!! As it's a small resort you get to know the staff and I have nothing but good things to say about the entertainment crew (Storm is an absolute gem!!) the bartenders (Junior knew my drink on the second day!), the cooks (noone cooks better than Mama!!) and the wait staff (Princess's smile always made me smile!). Because it is a smaller resort they may not have as much variety for food, drinks and activities as other resorts, however I found that we always had things to do, I was pleased with all the meals, and the drinks were always cold and tasty! I would highly recommend this resort... however if you're looking for 5* and loads of people... this is not the place for you.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
Ask Erin T about Club Ambiance
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Canada
1 review
“Never ever go there!!!”
1 of 5 stars Reviewed January 5, 2013

It is terrible resort, I can't say more than that!
No beach, so you can't swim AT ALL!!!! NO Jamaican food, just on wednesday and very poor variety!!! Rooms are terrible, we moved three time, every think is non functional. They write review by them self to hook the travelers. Never go there, they have fake review!!!!

Room Tip: all rooms are the same, non functional
See more room tips
  • Stayed December 2012, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask 1Elena1 about Club Ambiance
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lees Summit, Missouri, United States
1 review
10 helpful votes 10 helpful votes
“Stress Free Getaway”
4 of 5 stars Reviewed January 2, 2013

My friend and I stayed during the Christmas/New Year holiday. Enjoyed every minute and was able to unwind and relax. The staff is what makes Club Ambiance. From the moment I arrived the staff knew my name and made sure that I had a wonderful stay. The food service as 1st rate and I was not disappointed. I will be returning and making this place a yearly event.

Room Tip: Ask for the rooms near the Pool area for the best views.
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  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 10
Ask Donna F about Club Ambiance
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Connecticut
2 reviews
7 helpful votes 7 helpful votes
“Club Ambiance Runaway Bay Jamaica”
4 of 5 stars Reviewed December 31, 2012

Just returned from our second visit to CA. Overall is is a wonderful vacation, the people are amazing and we loved our time there. Martino our waiter was amazing, Storm on the entertainment crew kept us laughing. Joseph and Garrett the lifeguards were non stop fun for us. We noticed some changes from our previous visit and the new ownership. The front desk personnel were not very helpful, would not take my American Express card even though they do take it, no one could make change unless we got all Jamaican dollars. The property needs a full facelift but the people make it nice. The water pressure was much better in the shower in the room by the pool and not so much in the room by the hot tub. Would recommend taking your own snacks as the "grill" area was not open as much as it should have been. Christmas day was wonderful, santa arrived in a boat and he had gifts for everyone. We will return but hope the new owner will consider some updates and the happiness of their employees and not just the bottom line for them.

Room Tip: Get a room by the pool. Water pressure is much better. Get to the meals early, can be hectic.
See more room tips
  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
Ask Scubagal19 about Club Ambiance
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
2 reviews
Reviews in 2 cities Reviews in 2 cities
14 helpful votes 14 helpful votes
“Can't wait to go back!”
5 of 5 stars Reviewed December 13, 2012

My boyfriend and I just got back from Club Ambiance in Jamaica and we fell in love. It's a small resort with great food and views, but more importantly the BEST service/staff. Everyone there was absolutely wonderful. They are by far the warmest, friendliest people we have ever come across. From the moment we arrived, we were greeted with smiling, happy faces. The bartenders were hilarious, very attentive and fun to be around. The entertainment staff, Omar and Storm were AMAZING....dancing with guests, making us feel at home, providing great entertainment. The house band was awesome! I can't say enough great things about this place. If you are looking for a 5 star, huge resort this is not the place for you. But if you're looking for a nice relaxing getaway with GREAT food, GREAT people and lots to do, this is the place for you! My boyfriend and I are already talking about when we will go back! I have been home for two days and already missing it terribly!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 13
Ask Tiffany R about Club Ambiance
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Club Ambiance

Also Known As:
Club Ambiance Hotel
Club Ambiance Hotel Runaway Bay
Ambiance Hotel Runaway Bay
Resort All Inclusive Ambiance
Club Ambiance Jamaica
Club Ambience
Club Ambience Jamaica
Club Ambiance Jamaica/Runaway Bay
Address: Main Road, PO Box 20 | Saint Ann, Runaway Bay, Jamaica
Region: Caribbean > Jamaica > Saint Ann Parish > Runaway Bay
Amenities:
Bar/Lounge Beach Business Center Fitness Center Restaurant Shuttle Bus service Swimming Pool
Hotel Style:
#3 Romantic Hotels in Runaway Bay
#6 On the Beach Hotels in Runaway Bay
#8 Top resorts Hotels in Runaway Bay
Price Range: $$
Hotel Class:3 star (3*)
Reservation Options:
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Club Ambiance
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