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Club Ambiance: Traveler Reviews

3.0 of 5
Main Road, PO Box 20 | Saint Ann, Runaway Bay, Jamaica
Hotel amenities
Club Ambiance
Ranked #8 of 16 hotels in Runaway Bay
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1,146 reviews from our community

Traveler rating
    473
    375
    142
    92
    64
See reviews for
Families
31
 
Couples
505
 
Solo
53
 
Business
6
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Edmonton, Canada
1 review
“Never ever go there!!!”
1 of 5 stars Reviewed January 5, 2013

It is terrible resort, I can't say more than that!
No beach, so you can't swim AT ALL!!!! NO Jamaican food, just on wednesday and very poor variety!!! Rooms are terrible, we moved three time, every think is non functional. They write review by them self to hook the travelers. Never go there, they have fake review!!!!

Room Tip: all rooms are the same, non functional
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  • Stayed December 2012, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask 1Elena1 about Club Ambiance
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lees Summit, Missouri, United States
1 review
10 helpful votes 10 helpful votes
“Stress Free Getaway”
4 of 5 stars Reviewed January 2, 2013

My friend and I stayed during the Christmas/New Year holiday. Enjoyed every minute and was able to unwind and relax. The staff is what makes Club Ambiance. From the moment I arrived the staff knew my name and made sure that I had a wonderful stay. The food service as 1st rate and I was not disappointed. I will be returning and making this place a yearly event.

Room Tip: Ask for the rooms near the Pool area for the best views.
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  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 10
Ask Donna F about Club Ambiance
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Connecticut
2 reviews
7 helpful votes 7 helpful votes
“Club Ambiance Runaway Bay Jamaica”
4 of 5 stars Reviewed December 31, 2012

Just returned from our second visit to CA. Overall is is a wonderful vacation, the people are amazing and we loved our time there. Martino our waiter was amazing, Storm on the entertainment crew kept us laughing. Joseph and Garrett the lifeguards were non stop fun for us. We noticed some changes from our previous visit and the new ownership. The front desk personnel were not very helpful, would not take my American Express card even though they do take it, no one could make change unless we got all Jamaican dollars. The property needs a full facelift but the people make it nice. The water pressure was much better in the shower in the room by the pool and not so much in the room by the hot tub. Would recommend taking your own snacks as the "grill" area was not open as much as it should have been. Christmas day was wonderful, santa arrived in a boat and he had gifts for everyone. We will return but hope the new owner will consider some updates and the happiness of their employees and not just the bottom line for them.

Room Tip: Get a room by the pool. Water pressure is much better. Get to the meals early, can be hectic.
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
Ask Scubagal19 about Club Ambiance
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
2 reviews
Reviews in 2 cities Reviews in 2 cities
13 helpful votes 13 helpful votes
“Can't wait to go back!”
5 of 5 stars Reviewed December 13, 2012

My boyfriend and I just got back from Club Ambiance in Jamaica and we fell in love. It's a small resort with great food and views, but more importantly the BEST service/staff. Everyone there was absolutely wonderful. They are by far the warmest, friendliest people we have ever come across. From the moment we arrived, we were greeted with smiling, happy faces. The bartenders were hilarious, very attentive and fun to be around. The entertainment staff, Omar and Storm were AMAZING....dancing with guests, making us feel at home, providing great entertainment. The house band was awesome! I can't say enough great things about this place. If you are looking for a 5 star, huge resort this is not the place for you. But if you're looking for a nice relaxing getaway with GREAT food, GREAT people and lots to do, this is the place for you! My boyfriend and I are already talking about when we will go back! I have been home for two days and already missing it terribly!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 13
Ask Tiffany R about Club Ambiance
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kingston, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“awesome people, but outdated.”
3 of 5 stars Reviewed December 2, 2012

awesome staff and everyone is very helpful and friendly! the food got boring after the third day but i understand they don't have the variety like we do in Canada. It was prepared well and always had spice and flavour, just a lot of chicken and fish. The rooms were outdated, but that's what you get for a 3.5 star. beds could have been softer but that's personal preference. The day we arrived we didn't have any water in our room, and the clock on the wall had no battery. it took the staff about a day to turn the water on. overall it's a good place if you're looking for something small and quaint. private beach. if you don't want to spend a lot of time in your room, the staff will encourage you to have a blast! nice and relaxing, overall.

Room Tip: the rooms by the pool are quiet. most of the activities are on the other side of the hotel, so it...
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  • Stayed February 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Kay P about Club Ambiance
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Club Ambiance

Also Known As:
Club Ambiance Hotel Runaway Bay
Club Ambiance Hotel
Ambiance Hotel Runaway Bay
Resort All Inclusive Ambiance
Club Ambiance Jamaica
Club Ambience
Club Ambience Jamaica
Club Ambiance Jamaica/Runaway Bay
Address: Main Road, PO Box 20 | Saint Ann, Runaway Bay, Jamaica
Region: Caribbean > Jamaica > Saint Ann Parish > Runaway Bay
Amenities:
Bar/Lounge Beach Business Center Fitness Center Restaurant Shuttle Bus service Swimming Pool
Hotel Style:
#3 Romantic Hotels in Runaway Bay
#6 On the Beach Hotels in Runaway Bay
#8 Top resorts Hotels in Runaway Bay
Price Range: $$
Hotel Class:3 star (3*)
Reservation Options:
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Club Ambiance
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